Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Employee of the month
Languages
Interests
Extracurricular activities
Timeline
Generic

Eduardo Ortega

El Reno,OK

Summary

Motivated and customer-focused individual with over a year of experience in customer service, cash handling, and maintenance. Known for quick learning, excellent communication skills, and a strong work ethic. Bilingual in English and Spanish, with proven leadership abilities, including helping train and point new employees in the right direction and guiding teams to success. Committed to providing excellent service, maintaining organization, and managing multiple tasks efficiently in fast-paced environments. Passionate about pursuing a career in accounting, law, and business, with a strong focus on problem-solving, teamwork, and helping others succeed.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Cashier | Server | Drive-Thru Associate

Swadley’s Bar-B-Q, El Reno, OK
05.2024 - Current
  • Delivered excellent customer service in a fast-paced environment, ensuring customer satisfaction and repeat business.
  • Processed cash transactions quickly and accurately, handling payments and providing change with attention to detail.
  • Operated the drive-thru efficiently, maintaining a friendly, professional demeanor while taking orders and serving customers.
  • Maintained cleanliness and organization of work areas, including restocking salad/soda bars and ensuring food safety standards.
  • Trained new employees on procedures, contributing to a collaborative team atmosphere.
  • Addressed customer needs and made product recommendations to increase sales.
  • Recognized as Employee of the Month (February 2025) for outstanding performance and teamwork during peak hours.

Apprentice

Jose Ortega
02.2024 - 05.2024
  • Assisted with cleaning and repairing apartments, including ripping out floors, painting walls, and preparing spaces for new tenants.
  • Maintained the apartment complex’s pool, ensuring cleanliness and proper upkeep.
  • Moved heavy furniture and materials, including large TVs, flooring, and appliances, to help with renovations.
  • Worked under guidance of experienced professionals to learn trade best practices and techniques.

Education

High School -

El Reno High School
El Reno, OK
05-2026

Upward Bound Program - undefined

El Reno, OK
04.2025

Skills

  • Customer Service: Friendly, professional communication with customers
  • Cash Handling: Accurate and efficient transaction processing
  • Leadership: Trains and leads teams to achieve goals
  • Fast Learner: Quick to adapt and master new skills
  • Bilingual: Fluent in English and Spanish
  • Time Management: Prioritizes tasks and meets deadlines
  • Public Speaking: Experienced in speaking at events
  • Problem-Solving: Quickly resolves challenges under pressure

Accomplishments

  • Employee of the month : February 2025
  • Upsold countless times
  • Maintained 3.6 gpa (unweighted) throughout highschool

Certification

  • Certified Server, Swadley's : May 2024-present
  • Certified Cashier, Swadley's - Feb 2025-present
  • Certified Drive Thru, Swadley's - Feb 2025 - present

Employee of the month

Recognized for outstanding customer service, reliability, and teamwork. Consistently went above and beyond, maintaining a positive attitude during busy periods.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Interests

Hiking, photography, watching movies and TV shows, starting my own company and being my own boss, working with and building fast cars, tennis, ping pong, swimming, camping, traveling, outdoor activities, and cooking

Extracurricular activities

Archery

Upward bound Ambasseder


Timeline

Cashier | Server | Drive-Thru Associate

Swadley’s Bar-B-Q, El Reno, OK
05.2024 - Current

Apprentice

Jose Ortega
02.2024 - 05.2024

Upward Bound Program - undefined

High School -

El Reno High School

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Eduardo Ortega