Eduardo Ortiz
Newport Center,VT
Summary
Dynamic professional with extensive experience as a Correctional Officer at NSCF, skilled in inmate supervision and conflict resolution. Proven ability to enhance safety and security through effective communication and de-escalation techniques. Strong background in team collaboration and problem-solving, complemented by firearms proficiency and first aid certification.
Overview
16
16
years of professional experience
Work History
Correctional Officer
NSCF
Newport, VT
04.2024 - Current
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular safety inspections of housing units and common areas.
- Mediated conflicts between inmates to promote a safe environment within the facility.
- Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
- Inspected cells and conducted random searches of common areas.
- Employed de-escalation techniques, verbal commands, and physical and mechanical restraints to address unruly inmates.
- Detected potential threats and quickly defused conflicts.
- Monitored daily activities to identify and manage suspicious behavior, improper conduct, and signs of conflict.
- Informed inmates and visitors of rules, safety and security procedures and responsibilities.
- Enforced institutional policies and procedures to maintain order and security within the correctional facility.
Process Technician
Pallidus
Albany, NY
04.2023 - 02.2024
- Operated and maintained industrial ovens, furnaces, grinding machines, and polishing tools to ensure optimal performance.
- Monitored process parameters, adjusting controls to improve quality and efficiency.
- Conducted routine maintenance and troubleshooting to enhance equipment reliability.
- Documented process data, ensuring accuracy in data entry and reporting.
- Utilized handheld metrology tools for precise measurements of products.
- Managed handling of chemicals for effective cleaning processes.
- Performed preventive maintenance on semiconductor equipment and small electrical schematics to minimize downtime.
Molding engineer -EMT
RepliGen Corporation
Clifton Park, NY
11.2021 - 04.2023
- Inspect and package plastic products of good quality.
- Operate equipment efficiently and safely.
- Safely utilize basic tools before placing proper molding parts in package.
- Properly complete all required paperwork.
- Ensure accuracy and monitor quality of production runs.
- Maintain continuous production runs and machine efficiency.
- Maintain plant cleanliness through daily work-area cleaning and proper scrap placement.
- Perform additional job duties as required by leadership efficiently and safely.
- Adhere to all Company and Departmental procedures
Back Room Supervisor
Burlington
Clifton Park, NY
01.2019 - 09.2020
- Orchestrates receipts of warehouse trucks and manages processing of the merchandise.
- Organizes and rotates back stocks for easy replenishment.
- Responsible for the training of new employees.
Assistant Manager
Family Dollar
Cohoes, NY
05.2013 - 04.2017
- Responsibilities included creating employee schedules, delegating work, and hiring and training of new staff
- Ensured products on shelves were well stocked
- Cleaned and maintained building.
Construction Crew
David's Insulation
Troy, NY
01.2010 - 03.2012
- Repaired and removed insulation on industrial equipment, pipes, or other mechanical systems such as heat exchangers, tanks, and vessels to help control noise and maintain temperature.
Education
Associate Degree in Science - Engineering
WGU Governors University
Salt Lake City, UT01.2021
High school or equivalent -
Troy High School
Troy, NY01.2008
Skills
- Warehouse Associate
- Shipping Receiving
- Unloading
- Employee training
- Problem solving
- Staff management
- Firearm operations trained
- Firearms proficiency
- First aid and CPR certified
- Assistant Manager Experience
- Packaging
- Cleaning Experience
- Retail Sales
- Order Picking
- Typing
- Warehouse experience
- Inventory control
- Pallet Jack
- Security
- Manufacturing (1 year)
- Construction (3 years)
- Freight Experience
- Calipers
- Micrometer
- Quality Inspection
- Inmate supervision
- Behavior monitoring
- Team collaboration
- Effective communication
Assessments
- Security guard skills — Proficient March 2023 Assessing risks, enforcing security standards, and handling complaints Full results: Proficient
- Warehouse safety — Proficient September 2022 Using safe practices in a warehouse setting Full results: Proficient
- Warehouse shift leader — Proficient April 2023 Supervising warehouse staff and maintaining safety and security standards Full results: Proficient
- Customer focus & orientation — Proficient September 2022 Responding to customer situations with sensitivity Full results: Proficient
- Work style: Reliability — Proficient September 2021 Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
- Attention to detail — Proficient October 2021 Identifying differences in materials, following instructions, and detecting details among distracting information Full results: Proficient
- Sales skills — Proficient February 2023 Influencing and negotiating with customers Full results: Proficient
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
- Maintain a positive attitude; adapt well to change
- Enjoy learning and meeting new people; hard working
- Supportive team player; ability to work well without supervision
- Ability to set and accomplish goals; ability to meet deadlines in a timely manner; detail oriented
- Strong work ethic; excellent attendance record; dedicated employee
Timeline
Correctional Officer
NSCF
04.2024 - Current
Process Technician
Pallidus
04.2023 - 02.2024
Molding engineer -EMT
RepliGen Corporation
11.2021 - 04.2023
Back Room Supervisor
Burlington
01.2019 - 09.2020
Assistant Manager
Family Dollar
05.2013 - 04.2017
Construction Crew
David's Insulation
01.2010 - 03.2012
Associate Degree in Science - Engineering
WGU Governors University
High school or equivalent -
Troy High School
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