Eduardo Pena
Mckinney,Texas
Summary
I'm an experienced Retail Sales Associate who can adapt to new situations, company cultures, and work processes. Skillful in promoting current sales, processing transactions, and handling customer complaints. I'm organized and motivated, eager to learn, and want to always expand my skills. paired with superior customer service and communication abilities.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Retail Sales Associate
Oreily's Auto Parts
Mckinney, TX
01.2022 - 01.2024
- Handled sales floor needs, including updating pricing and signage.
- Enhanced sales with suggestions of related products and services based on purchases and stated needs.
- Greeted customers with a friendly and welcoming attitude.
- Developed individual relationships with customers from greeting through post-sale contact.
- Used business and product knowledge to solve customer needs.
- Worked closely with management to achieve monthly sales goals.
Education
High School Diploma -
Mckinney Boyd High School
Mckinney, TX05-2023
Some College (No Degree) - Real Estate
Collin College
FriscoSome College (No Degree) - Automotive Technology
Collin College
FriscoSkills
- Customer Service
- Fluent in Spanish
- Time Management
- Customer Engagement
- Product Knowledge
- Phone Etiquette
- Positive and professional
Accomplishments
- I've received scholarships For my Automotive program, Helping me accomplish my ASE Certifications
- As well as Capital One helped me attend Collin College for my Certification in Real Estate and Finance
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Certification
- ASE Certifications
- Brakes, Suspension, Steering, Electrical, Air Conditioning
Timeline
Retail Sales Associate
Oreily's Auto Parts
01.2022 - 01.2024
High School Diploma -
Mckinney Boyd High School
Some College (No Degree) - Real Estate
Collin College
Some College (No Degree) - Automotive Technology
Collin College
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