Eduardo Perez
San Jose,CA
Summary
Highly motivated with a retail sales history, excellent customer service skills, and extensive product knowledge. Demonstrates the ability to meet sales targets through good communication and understanding of customer demands. Known for problem-solving skills and delivering great shopping experiences that boost client loyalty. Improved store layout for increased product exposure and accessibility, resulting in a smoother customer flow and more satisfaction.
Overview
6
6
years of professional experience
Work History
Cashier
Hawaiian Drive Inn
San Jose , CA
01.2021 - Current
- Greeted customers and answered their questions about the store's products and services.
- Operated cash register efficiently and accurately, and processed cash, credit card, or gift card.
- Counted the money in the cash drawer at the beginning of the shift to ensure that the amounts were correct and had sufficient change.
- Issued receipts, refunds, credits, or changes due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise, following store policies.
- Assisted customers over the phone regarding store operations, product information, and order placement.
- Maintained cleanliness of the checkout area, including countertops, registers, windowsills, and floors.
- Followed company security procedures for handling large sums of money.
Store Associate
Oscar Soccer Fashion
San Jose , CA
12.2018 - Current
- Assisted customers with product selection, pricing, and availability.
- Provided cash register operations and handled customer payments.
- Stocked shelves with merchandise and maintained inventory levels.
- Organized store displays to ensure maximum visibility of products.
- Assisted with loading and unloading deliveries from vendors.
- Performed daily opening and closing procedures for store operation.
Education
James Lick High School
San Jose, CA05-2023
Associate of Science -
Foothill College
Los Altos, CASkills
- Product display
- Customer Service
- Shipment Processing
- Return processing
- Payment Processing
- Inventory Control
- Fluent Spanish Speaker
Timeline
Cashier
Hawaiian Drive Inn
01.2021 - Current
Store Associate
Oscar Soccer Fashion
12.2018 - Current
James Lick High School
Associate of Science -
Foothill College
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