Eduardo Perez
Houston
Summary
A self-motivated college student who is seeking for an opportunity to expand and develop professionally and use my skills to take on daily challenges while acquiring new ones.
Overview
7
7
years of professional experience
Work History
Chuck Fil A Leader
Chick Fill A
01.2023 - Current
- Train employees across various restaurant functions, ensuring success.
- Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
- Assisted with new hire processing and existing training programs.
- Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled cash belts and tills, ensured money collected was safely deposited and made sure settlements matched before closing out the day.
Chick Fil a Team Member
Chick-fil-A
06.2022 - 12.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Operated register to process payments and collect cash payment for order totals.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Dental Treatment Coordinator
Legacy Community Health
12.2021 - 05.2025
- Obtained comprehensive breakdowns of dental insurance coverage.
- Streamlined process by adding fees to appointment notes in advance.
- Managed submission process for pre-authorization, ensuring inclusion of x-rays and required documentation for patient treatments.
- Arranged schedules for cleanings, treatments, routine oral exams.
- Presented patients with detailed treatment plans and fees.
- Enhanced scheduling efficiency by contacting patients to fill gaps in the dental schedule.
- Recorded patient financial adjustments in appointment notes, such as past balances or credits.
Front office clerk
Legacy community health
01.2020 - 12.2021
- Ensured accurate and timely check-in of patients for scheduled visits.
- Update patient records with any changes since last visit.
- Facilitated patient appointment scheduling and rescheduling.
- Contacted patients to verify appointments one day in advance and communicated any co-pay details.
- Ensure patients receive links to update their details before scheduled virtual appointments.
- Uploaded various documents to patient charts, such as ID cards, insurance cards, and intake packages.
- Assisted patients with insurance-related inquiries.
- Processed cash and card payments during patient check-ins with copay.
Customer service representative/Puller
Texas Jasmine Wholesale/Warehouse
06.2018 - 01.2020
- Utilized shopping cart to efficiently gather customer orders.
- Verified accuracy of large tobacco count orders by ensuring quantities matched requests.
- Scanned orders for next-day delivery.
- Identified and marked out-of-stock items during order verification.
- Prepared packages for shipment.
- Supported customers with in-store assistance.
Education
Associate of Science - Dental Hygiene
Houston Community College
Houston, TXHigh school diploma - undefined
Margaret Long Wisdom High School
Houston, TX05.2019
Skills
- Active Listening
- Written & Oral Communication
- Bilingual
- Creativity & Problem Solving
- Customer Service Excellence
- Relationship building
- Team leadership
- Coaching
- Goal oriented
- Processes and procedures
Timeline
Chuck Fil A Leader
Chick Fill A
01.2023 - Current
Chick Fil a Team Member
Chick-fil-A
06.2022 - 12.2022
Dental Treatment Coordinator
Legacy Community Health
12.2021 - 05.2025
Front office clerk
Legacy community health
01.2020 - 12.2021
Customer service representative/Puller
Texas Jasmine Wholesale/Warehouse
06.2018 - 01.2020
High school diploma - undefined
Margaret Long Wisdom High School
Associate of Science - Dental Hygiene
Houston Community College
Similar Profiles
Jordan MillerJordan Miller
Crew Member at Chick Fill ACrew Member at Chick Fill A
Sylvanna Cienfuegos JosephSylvanna Cienfuegos Joseph
Shift Leader at Chick Fill AShift Leader at Chick Fill A
Bryan GreenBryan Green
Restaurant Team Member at Chick Fill ARestaurant Team Member at Chick Fill A
Jennifer PickardJennifer Pickard
Purchasing and Operations Coordinator at Grace InstrumentPurchasing and Operations Coordinator at Grace Instrument
Anish RaghavanAnish Raghavan
Marketing Intern at TULU ltdMarketing Intern at TULU ltd