Summary
Overview
Work History
Skills
Languages
Timeline
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Eduardo Quintero

999 Southern Boulevard Bronx,NY

Summary

Experienced with high-energy service environments, managing swift and accurate food deliveries. Utilizes strong organizational skills to maintain seamless kitchen-to-table operations. Knowledge of customer service principles and team coordination.

Dependable any position successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Passionate professional skilled in clearing tables and delivering service cheerfully. Talented individual known for hard work and dedication. Enjoys fast-paced environments.

Personable Dining Room Attendant with 15 years of experience in customer-facing roles. Well-versed in food safety and industry best practices.

Overview

12
12
years of professional experience

Work History

Food Runner/Restaurant Busser

Pastis
08.2022 - Current
  • Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
  • Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
  • Greeted customers and provided outstanding guest service.
  • Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
  • Supported waitstaff during peak hours, reducing wait times and improving service efficiency.
  • Provided attentive service and proactively assessed guest needs.

Bartender/Restaurant Server

Danji
11.2016 - 05.2023
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender /Server

Liberty Bistro
08.2021 - 11.2022
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.

Server

Mesita
08.2020 - 09.2021
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to guest needs.
  • Served food and beverages promptly with focused attention to guest needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Bartender/Server

Sessanta and Bistrot Leo
05.2015 - 02.2020
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.

Server

Havana Central
10.2012 - 12.2015
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Performed opening and closing duties, ensuring dining area was prepared for seamless service transitions.
  • Maintained clean and orderly dining area for enjoyable guest experience.

Oyster Shucker/ Hot Appetizers

Bowery Meat Company
10.2014 - 09.2015
  • Streamlined the shucking process by implementing an effective workflow system, increasing overall productivity.
  • Increased repeat business through consistent quality control measures and attention to detail in presentation.
  • Collaborated with kitchen staff to ensure timely and accurate delivery of orders.
  • Kept service areas well-stocked with fresh ice, lemon wedges, cocktail sauce, horseradish, mignonette sauces as needed.
  • Maintained a clean and organized work station, ensuring the highest level of food safety standards.

Skills

  • Quick learner
  • Teamwork and collaboration
  • Strong work ethic
  • Time management
  • Strong teamwork
  • Effective multitasking
  • Bussing tables
  • Cash handling
  • Menu memorization
  • Table bussing
  • Food running
  • Guest service
  • Payment processing
  • Cross-selling and upselling
  • Menu recommendations
  • Food allergy awareness

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Food Runner/Restaurant Busser

Pastis
08.2022 - Current

Bartender /Server

Liberty Bistro
08.2021 - 11.2022

Server

Mesita
08.2020 - 09.2021

Bartender/Restaurant Server

Danji
11.2016 - 05.2023

Bartender/Server

Sessanta and Bistrot Leo
05.2015 - 02.2020

Oyster Shucker/ Hot Appetizers

Bowery Meat Company
10.2014 - 09.2015

Server

Havana Central
10.2012 - 12.2015
Eduardo Quintero