Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
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EDUARDO REA ALVAREZ

Burbank,IL

Summary

Experienced professional with a strong background in network engineering and security, specializing in Cisco device configuration and network troubleshooting. Demonstrated success in client relationship management and training new employees to enhance team productivity. Proven track record in designing and implementing effective business technology solutions while maintaining high standards of network security. Bilingual in English and Spanish, facilitating communication in diverse environments.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Part Time Feeder Supervisor

United Parcel Service (UPS)
Bedford, IL
10.2024 - Current
  • Managed and dispatched truck drivers to ensure timely delivery of trailers across locations.
  • Utilized various software and tools to streamline processes and optimize performance.
  • Completed day-to-day duties accurately and efficiently.
  • Verified yard conditions and reconciled discrepancies with computer database for accuracy.
  • Coordinated dispatch of truck drivers for loading and unloading operations in Primary or Outbound.
  • Reported malfunctions or irregularities to supervisor promptly to maintain operational integrity.
  • Maintained clean and organized workspace to enhance productivity.
  • Facilitated efficient workflow through effective communication with team members.
  • Collaborated with technicians to diagnose equipment breakdowns and resolve quality issues.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.

Network Field Engineer

CSC Consulting Group
Burr Ridge, IL
10.2022 - 04.2025
  • Delivered onsite support for Cisco network infrastructure, resolving connectivity issues efficiently.
  • Managed firmware upgrades, IOS updates, and DHCP troubleshooting for seamless operations.
  • Configured network devices such as switches, access points, and routers to meet client needs.
  • Executed testing for functionality optimization while documenting processes systematically.
  • Engaged with clients at sites to troubleshoot issues and provide solutions promptly.
  • Participated in team collaboration to enhance project outcomes and support members.
  • Maintained detailed records of configurations in ticketing system for compliance and reference.
  • Implemented maintenance activities on existing networks including replacement of components.

Part Time Supervisor

United Parcel Service (UPS)
03.2020 - 07.2021
  • Manage a team of package handlers to unload trailers in an area.
  • Understand people's strengths and weaknesses and communicate with other part time supervisors to help with any difficulties throughout the day.
  • Worked with new employees and trained them to work efficiently and safely to help produce a productive environment.

Part Time Package Handler

United Parcel Service (UPS)
09.2016 - 03.2020
  • Worked in a team and under time constrictions to unload trailers.
  • Proficiently loaded and unloaded packages
  • Safely secured load for truck drivers

Education

Diploma -

Highland High School
Highland, IN
05-2016

Skills

  • Bilingual (English and Spanish)
  • Proficient in time management
  • Ability to troubleshoot network and internal computer problems
  • Proficient in configuring Cisco switches, routers, and access points
  • Client relationship management
  • Effective communication
  • Efficient Project Management
  • Critical thinking
  • Problem Solving skills
  • Network troubleshooting
  • LAN/WAN configuration
  • Teamwork and collaboration
  • Adaptability

Certification

  • Cisco Certified Network Associate 4/2025 - 4/2028

Cisco ID CSCO14114580

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Part Time Feeder Supervisor

United Parcel Service (UPS)
10.2024 - Current

Network Field Engineer

CSC Consulting Group
10.2022 - 04.2025

Part Time Supervisor

United Parcel Service (UPS)
03.2020 - 07.2021

Part Time Package Handler

United Parcel Service (UPS)
09.2016 - 03.2020

Diploma -

Highland High School

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