Eduardo Rivas
Dallas,TX
Summary
Motivated professional with an Associate Degree in International Business, demonstrating excellent interpersonal skills for effective communication with management, coworkers and customer services. Ability to lead teams and contribute innovative ideas to achieve company goals. Knowledge verifying and reviewing documentation related to quality control, shipping, and logistics for diverse products and services. Demonstrated sales ability with diverse product categories. Knowledge of Microsoft Office.
Overview
8
8
years of professional experience
Work History
QUALITY CONTROL SPECIALIST
Drybev Inc - Sport Supplement Manufacturer
08.2022 - 08.2023
- Responsible for ensuring that products meet established standards set by the company, providing the documentation requested by the customer as certificates of analysis, composition and origin.
- Handle customer questions, complaints and issues.
SALES SUPERVISOR
Bistochett & Partners - Life Insurance Agency
09.2021 - 07.2022
- Responsible for supervising employees engaged in sales, helping to achieve sales targets, handling customer questions, complaints and issues.
- Organized weekly team meetings to discuss progress, challenges, and opportunities for growth.
- Staff training about sales persuasion and product benefits.
SHIPPING SPECIALIST
Good Sportsman Marketing - Sporting Goods Manufacturing
05.2019 - 11.2019
- Responsible for receiving customer orders, finding items and preparing them for customer pickup or delivery, providing the customer with all the documentation requested.
SHIPPING SPECIALIST
Loloi Rugs - Rug Manufacturer
09.2018 - 05.2019
- Responsible for receiving customer orders, finding items and preparing them for customer pickup or delivery, providing the customer with all the documentation requested.
RETAIL SALES EXECUTIVES
France Argentine Cosmetic - Cosmetic Supply Company
10.2017 - 06.2018
- Responsible for increase fragrance sales, helping retail sales staff to achieve sales targets.
- Staff training about sales persuasion and product benefits.
SALES EXECUTIVES
Lema Parts Distributor - Air Conditioner Car Parts
07.2015 - 12.2016
- Responsible for contacting potential and existing customers in person, by phone and email.
- Handle customer questions, complaints and issues.
Education
ENGLISH AS A SECOND LANGUAGES PROGRAM (LEVEL 3) -
Brookhaven College
Dallas, TX12.2019
ENGLISH COURSE (HIGH INTERMEDIATE) -
Kaplan International Languages
Philadelphia, PA09.2018
ASSOCIATE DEGREE - INTERNATIONAL BUSINESS -
Simon Bolivar University
Caracas, Venezuela07.2017
Skills
- Communication
- Leadership
- Creativity
- Organization
- Analytical
- Problem Solving
- Data Analysis
- Marketing
- Presentation
- Teamwork
- Customer Services
- Adaptability
- Quality Control
- Salesforce
- Typing
- Writing
- Bilingual
- Spanish (Fluent)
- English (Advanced)
Birth
10/21/1994
Personal Information
- Gender: Male
- Nationality: Venezuelan
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
QUALITY CONTROL SPECIALIST
Drybev Inc - Sport Supplement Manufacturer
08.2022 - 08.2023
SALES SUPERVISOR
Bistochett & Partners - Life Insurance Agency
09.2021 - 07.2022
SHIPPING SPECIALIST
Good Sportsman Marketing - Sporting Goods Manufacturing
05.2019 - 11.2019
SHIPPING SPECIALIST
Loloi Rugs - Rug Manufacturer
09.2018 - 05.2019
RETAIL SALES EXECUTIVES
France Argentine Cosmetic - Cosmetic Supply Company
10.2017 - 06.2018
SALES EXECUTIVES
Lema Parts Distributor - Air Conditioner Car Parts
07.2015 - 12.2016
ENGLISH AS A SECOND LANGUAGES PROGRAM (LEVEL 3) -
Brookhaven College
ENGLISH COURSE (HIGH INTERMEDIATE) -
Kaplan International Languages
ASSOCIATE DEGREE - INTERNATIONAL BUSINESS -
Simon Bolivar University
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