Eduardo Salas Sanchez
Summary
Dynamic and detail-oriented professional with experience as a Billing Clerk at American Foods Group, excelling in efficient data management and effective customer communication. Proven ability to resolve issues and enhance customer satisfaction. Skilled in appointment coordination and great customer management.
Overview
6
6
years of professional experience
Work History
Billing Clerk
American Foods Dressed Beef
09.2021 - Current
- Audited and corrected billing and posting documents for accuracy.
- Responded to customer concerns and questions on daily basis.
- Create Bill of Ladings for dispatch and Drivers.
- Communicated with carriers in regards to pickup appointments, and BOL errors.
- Communication with sales team in regards to customer problems.
- Created and verified Export documentation with USDA.
- PHIS Certification
Shift Leader
Hardee's Restaurant
03.2019 - 01.2021
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
High School Diploma -
Preble High School
Green Bay, WI04-2020
Skills
- Efficient data management
- Effective customer communication
- Customer engagement
- Warehouse operations
- Certified forklift operator
- PHIS Certification
- Appointment coordination
- Decision-making
- Spanish translation
Accomplishments
- Nominated as a Super User at American Foods Group
- PHIS Certification
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Billing Clerk
American Foods Dressed Beef
09.2021 - Current
Shift Leader
Hardee's Restaurant
03.2019 - 01.2021
High School Diploma -
Preble High School
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