EDUARDO SANTOS
Redwood City,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Parts Advisor
Tesla
01.2023 - Current
- Provided excellent customer service through clear communication, swift issue resolution, and thorough knowledge of products and services offered.
- Enhanced customer satisfaction with prompt and accurate fulfillment of parts orders for various vehicle models.
- Developed comprehensive understanding of proprietary software systems used for cataloging, ordering, invoicing, and record-keeping purposes within the industry.
- Assisted with training new team members, sharing insights and best practices gleaned from years of experience in the field.
- Maintained a clean and organized workspace, promoting an efficient work environment conducive to productivity and accuracy.
Sign Maker and Installer
Sign Works Group
03.2018 - 12.2023
- Component Assembly, Heavy Lifting, Blueprint Reading, Maintenance and Light Repair, Electrical Assembly, Testing and Troubleshooting, Display Assembly, Hand and Power Tools, Read and interpreted schematics and drawings for accurate results
- Promoted worksite safety by explaining and enforcing OSHA requirements
- Fabricated machine parts using lathes, mills and various other powered equipment
- Assembled and completed products according to production schedules
- Retrieved correct materials from product inventory to perform various fabrication duties
- Reviewed blueprints and schematics to fabricate products according to necessary specifications
- Measured and marked cutting lines on materials and products.
Parts Specialist
O'Reilly's Auto Parts
01.2016 - 03.2018
- Finalized sales receipts, contracts, logs and other documentation regarding parts sales and service appointments
- Directed 4 employees in parts sales, service and delivery
- Assisted with cycle counting for inventory control
- Answered inquiries, resolved problems and finalized parts sales at counter and by telephone
- Operated point of sales and parts lookup computer systems
- Maintained parts system with current order and sales data
- Received and stocked incoming merchandise, arranging items in correct locations
- Assisted retail, wholesale and service customers with selecting optimal parts for different needs
- Opened crates to replenish stocked items in proper aisles
- Performed complimentary services, battery installation, testing and wiper installations
- Managed employee schedules and daily assignments.
Education
High School Diploma -
Sequoia High School
Redwood City, CASkills
- Flexible Schedule
- Safe Equipment Operations
- Quality Assurance
- Verbal and Written Communication
- Following Procedures and Protocols
- Teamwork and Collaboration
- Measurement and Calibration
- Problem-Solving
Timeline
Parts Advisor
Tesla
01.2023 - Current
Sign Maker and Installer
Sign Works Group
03.2018 - 12.2023
Parts Specialist
O'Reilly's Auto Parts
01.2016 - 03.2018
High School Diploma -
Sequoia High School
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