Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Soto Rodriguez

Chicago,IL

Summary

Adaptable agent with a strong background in customer service and safety protocols. Known for effective team collaboration and training new employees. Ready to implement solutions that enhance service quality and customer experience.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Closure Parking Agent

LAZ Parking
Chicago, Illinois
05.2022 - Current
  • Assisted customers with parking inquiries and payment processes.
  • Trained new employees on safety protocols and operational procedures.
  • Collaborated with management to improve service delivery strategies.
  • Implemented solutions to enhance customer satisfaction and experience.
  • Oversaw quality control to identify inconsistencies and malfunctions.

Server

twisted Spoke
Chicago, Illinois
07.2019 - 05.2022
  • Provided excellent customer service and addressed guest inquiries promptly.
  • Took orders accurately using point-of-sale systems to process transactions efficiently.
  • Collaborated with kitchen staff to ensure timely food delivery and accuracy.
  • Maintained cleanliness and organization of dining areas throughout service shifts.
  • Assisted in training new servers on menu items and restaurant protocols.

Education

High School Diploma -

Acero Garcia Highschool
Chicago, IL
07-2019

Skills

  • Safety adherence
  • Customer service
  • Team collaboration
  • Time management
  • Organizational skills
  • Employee training
  • Adaptive learning
  • Polite communication

Certification

  • CDL license

Languages

English
Professional
Spanish
Professional

Timeline

Closure Parking Agent

LAZ Parking
05.2022 - Current

Server

twisted Spoke
07.2019 - 05.2022

High School Diploma -

Acero Garcia Highschool
Eduardo Soto Rodriguez