Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Torres

Worcester,MA

Summary

Driven professional with a track record of enhancing customer satisfaction and safety at Little Caesars.

Medical Transport Driver with exceptional knowledge of operating handicap-accessible passenger vans within Boston (east area). Safely and securely transports patients and helps clients transfer between destinations. Keeps vehicle sanitary and clean for pleasant passenger experience. Professional Wheelchair van Driver skilled in navigating city streets in inclement weather while keeping passengers safe throughout journey. Proficient in maintaining shuttle vehicle cleanliness, completing paperwork and maintaining accurate records. Understands and follows DOT regulations and traffic laws.

Overview

10
10
years of professional experience

Work History

Wheelchair Van Driver

Eagle Spirit Transport Llc
06.2020 - 11.2023
  • Assisted handicapped customers to safely complete transfers between van and facility.
  • Maintained professional image and attitude to positively represent transport company and help build reputation for excellent customer service.
  • Successfully operated GPS devices, radios and cellular devices to optimize route and maintain dispatch communications.
  • Effectively communicated with dispatch to schedule transport progression and receive new orders.

Construction Worker

Happy Construction
Worcester, Massachusetts
08.2017 - 04.2020
  • Delivered high-quality work on time and within budget, earning positive feedback from clients.
  • Delivered outstanding service to customers to maintain and extend relationships for future business opportunities.
  • Coordinated timely delivery of materials and resources to job sites, preventing delays in project timelines.
  • Kept site work safe and in line with budget, schedule, and applicable building codes.
  • Implemented safety protocols on job sites, reducing incidents of workplace accidents and injuries.

Assistant Manager

Little Caesars
05.2014 - 07.2017
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Education

High School Diploma -

Ponce High School
Ponce Puerto Rico
05.2014

Skills

  • Schedule Maintenance
  • Basic Maintenance
  • Safety Protocols
  • Processing Mileage

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Wheelchair Van Driver

Eagle Spirit Transport Llc
06.2020 - 11.2023

Construction Worker

Happy Construction
08.2017 - 04.2020

Assistant Manager

Little Caesars
05.2014 - 07.2017

High School Diploma -

Ponce High School

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Eduardo Torres