Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Eduardo Zavala

Phoenix

Summary

Dynamic leader with a proven track record at Master Electronics, excelling in operational team leadership and process improvement. Achieved 99.45% quality in order fulfillment through strategic initiatives and a focus on performance. Expertise in project management and communication, enhancing team success via targeted training and development.

Overview

18
18
years of professional experience
1
1
Certification

Work History

AutoStore Supervisor

Master Electronics
Phoenix
12.2024 - Current
  • Supervise daily operations of the AutoStore system, ensuring accurate and efficient picking, pulling, and counting processes.
  • Lead a diverse team focused on meeting key performance indicators such as 99.45% quality and 25 picks per hour.
  • Implement error-reduction practices including group-of-5 counting, mandatory scales for large orders, visual maps, and double checks.
  • Reinforce quality culture through weekly meetings, visual performance displays, and individual feedback sessions.
  • Designed and launched incentive programs with monthly recognition and gift cards for top performance and policy compliance.
  • Train staff in key processes and enforce rules around bin weight limits, aisle safety, and time management.
  • Promote effective communication with Spanish-speaking team members, serving as liaison with leadership.
  • Collaborate with Shipping, Inventory, and Quality Control teams to prioritize and error-proof orders.
  • Led the development of visual CBP guides for picking and new hire training.
  • Implemented process improvements to enhance workflow efficiency.
  • Conducted regular performance evaluations for team members.

Project Manager

Waahe Capital
Phoenix
01.2019 - 12.2024
  • Managed renovation projects for apartment units across Arizona from initial planning through completion.
  • Supervised 60+ employees across maintenance, construction, and cleaning teams in multiple complexes.
  • Controlled project budgets, timelines, and quality assurance.
  • Streamlined delivery times and improved operational efficiency.
  • Coordinated cross-functional teams to ensure timely project execution.
  • Maintained records of all documents related to each project including specifications, change orders, invoices.
  • Led meetings with internal team members, consultants and contractors.

Zone Manager

Comisión Federal de Electricidad (CFE)
State of Mexico
01.2008 - 12.2018
  • Oversaw field teams for electrical reconnection, transformer repair, and service orders across a designated zone.
  • Managed schedules, task assignments, and worker performance metrics.
  • Ensured compliance with safety standards and service continuity during high-demand operations.

Education

MBA -

Universidad Del Valle De México
Mexico, ME
09-2025

Bachelor’s - Business Administration

Universidad La Salle
Mexico City, Mexico
01.2012

Skills

  • Operational team leadership
  • Project and multi-site coordination
  • Cost planning and control
  • Staff management
  • Staff training and development
  • Performance metrics analysis
  • Team leadership
  • Project management
  • Process improvement
  • Effective communication
  • Data analysis
  • Staff development
  • Department organization
  • Process monitoring and improvement
  • Relationship building

Certification

Payroll Certification, Insolate, 2025-12-31

Languages

Spanish
Native/ Bilingual
English
Professional

Timeline

AutoStore Supervisor

Master Electronics
12.2024 - Current

Project Manager

Waahe Capital
01.2019 - 12.2024

Zone Manager

Comisión Federal de Electricidad (CFE)
01.2008 - 12.2018

MBA -

Universidad Del Valle De México

Bachelor’s - Business Administration

Universidad La Salle

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