Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Eduardo Franco

Eduardo Franco

Kissimmee,FL

Summary

Diligent College Student focused on Information Technology and dedication to prompt project completion and continual adaptation. Team-oriented collaborator with reliability and focus on equitable task distribution through group projects and motivation to accomplish mutually held goals.

Overview

3
3
years of professional experience

Work History

Dispatcher

Disney
09.2022 - Current
  • Dispatch bellman to suites to load and unload guest luggage or groceries
  • Worked closely with transportation supervisor to dispatch and assign loads.
  • Help provide guests with directions around Disney property
  • Coordinate with housekeeping to keep cleanliness of suites and hotel bathrooms
  • Check guests for ID if receiving alcohol or liquor
  • Transfer luggage to other Disney hotels.
  • Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards
  • Directed dispatching, routing, and tracking of fleet vehicles

Daycare Assistant

4cs Of Passaic County
12.2020 - 07.2021
  • Attended to lunch periods to help children open food packages and monitor activities
  • Enforced rules to teach manners and maintain safe environment
  • Discussed new developments, misbehavior and concerns with parents or guardians
  • Helped children in handwashing and cleaning up to teach responsibility.
  • Read aloud and played alphabet games to encourage early literacy.
  • Communicated with parents about daily activities and any concerning behaviors.
  • Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.

Crew Member

Burger King
09.2020 - 12.2020
  • Loaded and unloaded materials by hand or with equipment such as frozen foods and drinks to help team meet work demands
  • Coordinated with managers to understand project needs and provide needed support to meet targets
  • Handled escalated customer complaints to provide full resolutions and promote loyalty
  • Drove team success by completing orders quickly and accurately.
  • Wiped down tables and equipment, swept and refilled stock.
  • Interacted pleasantly with guests to deliver quality customer service.

Sales Associate

Forever 21
05.2020 - 07.2020
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more
  • Observed customer behaviors to identify security threats and escalate concerns to supervisors
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items
  • Stayed up to date on store promotions, payment policies and security practices
  • Communicated with customers about product offerings, including policies, restrictions and refund policies.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked with fellow sales team members to achieve group targets.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Engaged customers in friendly, professional dialogue to determine needs.

Education

Bachelor of Science - Information Technology

South University
Savannah, GA
12.2024

High School Diploma -

Garrett Morgan Academy
Paterson, NJ
06.2019

Skills

  • Communications
  • Problem resolution
  • Bilingual
  • Customer service
  • Reading skills
  • Supervision
  • Hospitality

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Dispatcher

Disney
09.2022 - Current

Daycare Assistant

4cs Of Passaic County
12.2020 - 07.2021

Crew Member

Burger King
09.2020 - 12.2020

Sales Associate

Forever 21
05.2020 - 07.2020

Bachelor of Science - Information Technology

South University

High School Diploma -

Garrett Morgan Academy

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Eduardo Franco