LAWANDA COLLIER
North Las Vegas,US
Summary
To obtain a position where I can utilize my skills with room for advancement. Excellent track record of resolving issues, increasing customer satisfaction. Relationship builder who is dedicated and dependable, with strong organizational skills and a strong work ethic.
Overview
28
28
years of professional experience
Work History
Dispatcher
Custom Towing
10.2019 - 08.2024
- Oversaw the dispatching, routing, and tracking of the fleet's 3 tow trucks
- Provided drivers with detailed information to and from their destinations
- Communicated effectively with drivers and provided real-time updates on traffic conditions, detours, and other relevant information
- Provided excellent Customer Service
- Released vehicles to the Customers with proper documentation.
Supervisor
Rite Aid Pharmacy
05.2018 - 09.2019
- Provided excellent Customer Service
- Pulled out set and stock load
- Opened and closed the store
- Processed Damages
- Completed change order once a week
- Ran and finalized all schedules
- Made bank deposits
- Provided change to Cashiers as needed
- Counted all tilts including the Pharmacy at the beginning and end of the day.
Dispatcher
Advanced Towing
01.1997 - 05.2018
- Provided excellent Customer Service
- Handled Lien Sales
- Operated 10-Key
- Managed multi-phone lines
- Dispatched drivers to and from their destinations
- Handled A/R and A/P
- Worked as a Cashier
- Corresponded with adjusters and multiple insurance reps.
Education
No Degree - Business Administration And Management
Sacramento City College
Sacramento, CA08.2019
Skills
- Communications
- Dispatching Procedures
- Organization
- Team Management
- Data Entry
- Business Operations
- Dispatch Coordination
- Service Coordination
- Customer Relations
- Route Navigation
- Work Order Management
- Schedule Management
Timeline
Dispatcher
Custom Towing
10.2019 - 08.2024
Supervisor
Rite Aid Pharmacy
05.2018 - 09.2019
Dispatcher
Advanced Towing
01.1997 - 05.2018
No Degree - Business Administration And Management
Sacramento City College
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