Eduardo Manuel Napoles Mendivia
Miami,FL
Summary
Detail-oriented professional with many years sustaining activity programs that excel and showcase high character standards, performance and participation. Demonstrated leadership to coordinate activities and events with maximum participation. Excellent communication and relationship-building skills.
Overview
24
24
years of professional experience
Work History
Activities & Recreation Manager
Hotel Poiano Di Garda
09.2011 - 04.2019
- Managed inventory control of equipment and supplies, ensuring adequate stock levels were maintained while minimizing waste due to overstocking or expired materials.
- Managed staff scheduling for efficient operation of recreation facilities, ensuring optimal coverage during peak hours.
- Assisted with grant writing efforts aimed at securing additional funding for facility upgrades or expansion projects.
- Oversaw maintenance of recreation facilities, ensuring regular inspections and timely repairs were conducted to uphold safety standards.
- Effectively resolved customer complaints or concerns promptly, demonstrating commitment to providing exceptional service at all times.
- Established partnerships with local businesses to secure sponsorships and funding opportunities for new program development or facility improvements.
- Managed, Coordinated and Organized, talent, events and shows.
Liquor Manager/Managing Bartender
El Caribe Pub & Night Club
09.2003 - 05.2011
- Analyzed sales data to identify opportunities for improvement in pricing strategies or product offerings.
- Managed daily operations including opening/closing procedures, cash handling, and overall store appearance.
- Conducted regular audits of stock levels, maintaining optimal inventory levels for efficient store operations.
- Ensured the cleanliness of all areas within the liquor department by implementing routine cleaning schedules.
- Coordinated special events such as tastings or themed promotions to drive sales growth and customer engagement.
- Improved customer satisfaction by providing knowledgeable recommendations and personalized service for liquor purchases.
Entertainer, Producer, D.J.
Self Employed
12.1998 - 01.2003
- Danced, sang and conducted games encouraging guest participation through playful antics and engagement.
- Practiced and rehearsed choreographed dance routines to deliver flawless venue performances.
- Enhanced audience engagement by incorporating interactive elements and timely humor in performances.
- Maintained a high level of professionalism during all interactions with clients, venues, and fellow performers.
- Communicated with guests clearly and with good humor to encourage laughter and excitement.
- Received numerous positive reviews from clients, resulting in repeat bookings and referrals for new gigs.
Supervisor of Operations
Uniest Soc. Coop. Calcinato
04.1995 - 10.1998
- Evaluated staff performance regularly, offering constructive feedback designed to promote growth within their roles.
- Managed scheduling and workload distribution, maximizing productivity without overwhelming team members or compromising quality of work.
- Achieved high levels of customer satisfaction with consistent attention to detail and effective communication skills.
- Established clear expectations for team members, fostering a positive work environment through open communication and accountability.
- Adapted quickly to changing business needs, ensuring the operations team was always prepared for any shifts in demand or industry trends.
Education
Associate of Applied Science - Hospitality
Universidad De La Habana
Habana, Cuba06.1989
Skills
- Adaptive Programming
- Facility Management
- Emergency Preparedness
- Partnership Building
- Special Event Planning
- Staff Scheduling
- Purchasing
- Supply Inventory
- Budget Administration
Languages
Italian
Full Professional
Spanish
Full Professional
Timeline
Activities & Recreation Manager
Hotel Poiano Di Garda
09.2011 - 04.2019
Liquor Manager/Managing Bartender
El Caribe Pub & Night Club
09.2003 - 05.2011
Entertainer, Producer, D.J.
Self Employed
12.1998 - 01.2003
Supervisor of Operations
Uniest Soc. Coop. Calcinato
04.1995 - 10.1998
Associate of Applied Science - Hospitality
Universidad De La Habana
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