Eduardo Mojica
Bronx,NY
Overview
6
6
years of professional experience
Work History
IT Support Assistant
Bronx Community College
05.2022 - Current
- Provided IT support assistance to faculty and staff at CUNY Bronx Community College Configured printers, installed drivers, and connected them to laptops and desktops
- Installed Microsoft Office on faculty computers and computer labs throughout campus Assisted with Outlook issues such as archiving emails and deleting email accounts
- Created and deployed images onto computers through hard drive or MDT bootable usb
- Performed computer hardware setups including complete desktop setups and troubleshooting Assisted with operator support by answering calls and guiding people to the appropriate department Provided Zoom support for moderating events and assisting with Zoom-related issues
- Assisted with AV setups and takedowns
- Trained an intern for 6 weeks
- Became proficient in Mac operation and now one of the head technicians for assisting Mac users
- Worked closely with MDT servers to create new images
- Fixed blue screen issues and re-imaged computers
- Can create new images to deploy on any new systems
- I reset students passwords using active directory
Watch Person
New York City Health and Hospitals Corporation
10.2020 - 04.2022
- Perform duties in a professional and efficient manner in order to provide a safe environment for patients, staff, and visitors
- Report any unusual crime and safety hazards to the Patrol Supervisor or to the Central Dispatcher immediately
- Conduct safety patrols to include fire prevention, smoking violations, ward visitation restrictions and visitor's hours, roof and ground floor door alarm inspections in accordance with established policies and procedures
- Enforce rules and regulations as required by uniformed hospital security personnel.
Freelance Data Entry Operator
Quiayamo Billing Service Plus
01.2019 - 10.2020
- Entered new client demographics, updated/corrected errors for existing client demographics to optimize swift and successful claim submissions
- Quality Control to include verification of insurance prior to claim submission.
Seasonal Data Entry Assistant
Police Precinct
07.2017 - 08.2017
- Ensured proper record retention
- Accurately and efficiently entered issued tickets in the database
- Assisted with event planning for various public events to include implementation.
Education
Bachelor of Science - Cybersecurity
John Jay College of Criminal Justice
New York, NY05.2022
No Degree - Cybersecurity
SUNY - Polytechnic Institute of Technology
Utica, NY01.2018
High School Diploma -
Antonia Pantoja Preparatory Academy
The Bronx, NY06.2015
Skills
- Linux
- Wireshark
- C
- Web Design
- Windows
- IOS
- UNIX
- Coding
- Python
- Microsoft Office
- IT
- Mac OS
- Bash
- IT Support
- Technical Support and Assistance
Timeline
IT Support Assistant
Bronx Community College
05.2022 - Current
Watch Person
New York City Health and Hospitals Corporation
10.2020 - 04.2022
Freelance Data Entry Operator
Quiayamo Billing Service Plus
01.2019 - 10.2020
Seasonal Data Entry Assistant
Police Precinct
07.2017 - 08.2017
Bachelor of Science - Cybersecurity
John Jay College of Criminal Justice
No Degree - Cybersecurity
SUNY - Polytechnic Institute of Technology
High School Diploma -
Antonia Pantoja Preparatory Academy
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