Eduardo Santacruz
Modesto
Summary
Dynamic Shift Leader at Taco Bell with a proven track record in enhancing customer satisfaction and operational efficiency. Skilled in team leadership and problem-solving, I successfully implemented process improvements that boosted order accuracy. Adept at training staff and managing inventory, I foster a positive work environment while ensuring profitability.
Experienced with team supervision, operational efficiency, and staff training. Utilizes strong leadership to maintain productivity and morale. Track record of implementing effective processes and adapting to changing needs.
Overview
6
6
years of professional experience
Work History
Shift Leader
Taco Bell
09.2023 - Current
- Supervised daily operations, ensuring efficient service and customer satisfaction.
- Trained new team members on food preparation and safety protocols.
- Managed inventory levels, minimizing waste through effective stock rotation.
- Implemented process improvements to enhance order accuracy and speed of service.
- Resolved customer complaints promptly, maintaining positive dining experiences.
- Coordinated shift schedules, optimizing staff coverage during peak hours.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
Painter
Santacruz Painting
05.2019 - 08.2023
- Prepared surfaces by sanding, patching, and priming prior to painting applications.
- Maintained a clean and safe work environment by following safety protocols and handling tools properly.
- Conducted quality inspections to identify areas needing touch-ups or corrections post-application.
- Managed inventory of paints, brushes, and tools, ensuring readiness for upcoming projects.
- Painted surfaces using brushes, spray guns, and paint rollers.
- Painted indoor areas such as hallways, bathrooms, and lobbies.
- Applied putty, wood filler, spackling, and caulks to prep uneven surfaces and fill in holes.
Education
GED -
Modesto Junior College
Modesto, CA05-2029
High School Diploma -
Johansen High School
Modesto, CA05-2023
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service expertise
- Flexible schedule
- Training assistance
- Creative problem solving
- Team supervision
- Inventory counts
- Complaint resolution
- Sales and upselling
- Shift paperwork completion
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Shift Leader
Taco Bell
09.2023 - Current
Painter
Santacruz Painting
05.2019 - 08.2023
GED -
Modesto Junior College
High School Diploma -
Johansen High School