Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edwaliz Rivera

New Haven,CT

Summary

Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.

Overview

8
8
years of professional experience

Work History

Paralegal

Weber & Rubano
Wallingford, CT
04.2025 - Current
  • Executed comprehensive legal research to enhance case preparation and litigation strategies.
  • Executed drafting and review of legal documents and interrogatories to ensure compliance with regulatory standards.

Loan Processor

BCI Financial
Cheshire, CT
01.2023 - 08.2024
  • Streamlined documentation processes to enhance project readiness. Achieved timely completion of paperwork, contributing to overall project success. Improved record-keeping practices to support compliance and operational effectiveness.
  • Provided assistance to customers by answering calls and resolving payment and contract questions efficiently.

Maint. Manager Assistant

Mandy Management
New Haven, CT
09.2020 - 12.2022
  • Oversaw daily calendar management and appointment scheduling for clients. Coordinated office events to foster a productive work environment. Streamlined administrative processes to improve efficiency.
  • Managed online and telephonic inquiries, efficiently processing room requests to enhance customer service.

Customer Service Representative

LogistiCare
North Haven, CT
09.2017 - 09.2020
  • Managed documentation of customer interactions in CRM to facilitate effective tracking of inquiries and solutions.
  • Responded to incoming calls to assist customers with inquiries regarding available products and services.

Education

Certificate - Massage Therapy

American Institute
West Hartford, CT
05.2024

Certificate - Massage Therapy

Branford Hall Career Institute
Branford, CT
05.2017

High School Diploma - undefined

Wilbur Cross High School
New Haven, CT
06.2012

Skills

Strong interpersonal skills

CRM and office management

Reliable

Software data entry

Fluent in Spanish

Legal research

Client communication

Proficient in MS office

Timeline

Paralegal

Weber & Rubano
04.2025 - Current

Loan Processor

BCI Financial
01.2023 - 08.2024

Maint. Manager Assistant

Mandy Management
09.2020 - 12.2022

Customer Service Representative

LogistiCare
09.2017 - 09.2020

Certificate - Massage Therapy

American Institute

Certificate - Massage Therapy

Branford Hall Career Institute

High School Diploma - undefined

Wilbur Cross High School
Edwaliz Rivera