Edward Andrew Kobylarz

• Coached and developed new restaurant leadership in both FOH and BOH best practices to lead shifts with success.
• Coached and developed new and existing FTS 1 staff when appropriate to add to their personal and professional development and ensure quality training during NRO and COR assignments
• Developed processes, training resources, and guides used in NRO and COR restaurants to enhance the training experience of new and existing team members.
• Coached and developed new and existing FTS 1 staff to ensure quality training during NRO and COR assignments.
• Created and executed time management schedules for FTS 1 staff to optimize training efficiency.
• Developed training resources and guides for NRO and COR restaurants to improve onboarding and training experience for new and existing team members.
• Performed additional duties including telecommunications, onboarding, and training of new team members.
• Worked 40 to 80 hours weekly to support operational needs.

• Led training and development initiatives for Chick-fil-A Woodhaven location, enhancing team capabilities.
• Selected and developed new team members as trainers at Chick-fil-A Woodhaven to oversee the development and training of all new hires.
• Facilitated communication, training, and development of team members and leaders in day-to-day duties.
• Facilitated communication and training for team members and leaders to ensure effective day-to-day operations.
• Maintained a consistent work schedule of 30 to 40 hours per week at Chick-fil-A Woodhaven.

• Executed front and back of house duties to ensure smooth restaurant operations.
• Facilitated day-to-day operations in the restaurant in every position.
• Helped facilitate day-to-day operations in the restaurant in every position when needed.
• Provided training and coaching on restaurant procedures to enhance team adherence.
• Worked 30 to 40 hours weekly in various roles

· Led training and development initiatives for Chick-fil-A Woodhaven location.

· Selected and developed trainers to oversee onboarding and training of new hires at Chick-fil-A Woodhaven.

· Trained team on policies and procedures, establishing standards and practices for restaurant operations.

· Executed various tasks in restaurant operations in the restaurant in both the front and back of house

· Performed all duties in the restaurant in both the front and back of house

• Traveled to new Chick-fil-A locations opened across the United States to train new staff according to company standards.
• Supported all restaurant functions from taking orders to food preparation, training new team members on executing daily operations effectively.
• Developed team members' communication skills through targeted training for new leadership.
• Traveled to existing restaurants to assist with leadership and ownership transitions. Cleaned and maintained equipment and facilities to meet company standards.
• Worked 40 to 80 hours per week to support restaurant operations.

• Trained new hires in various positions, ensured current hires followed proper procedures and protocols in day-to-day activities, and performed routine maintenance on all equipment and areas within the restaurants.
• Became a Trainer in September 2017. Trained new hires in company work processes including taking orders in drive thru, using the POS system, and communicating effectively with customers.
• Trained as warranty contact specialist starting October 2017, emphasizing equipment replacement and tech support.