Emma Meyer
Chick-fil-A
NORMAL,IL
3
years of professional experience
Dynamic training professional with a proven track record at Chick-fil-A, specializing in program development and leadership training. Expert in enhancing team performance through effective communication and relationship building, resulting in improved operational efficiency. Adept at problem-solving and adapting training methods to individual needs, fostering a culture of continuous improvement.
Work History
Field Talent Staff (Grand Opening Trainer)
1 Year 1 Month- Enhanced Grand Opening success by developing and implementing comprehensive training programs for new employees.
- Implemented hands-on training techniques that allowed employees to practice skills in real-world settings before Grand Openings.
- Utilize an implemented corporate Pathway training resources to accelerate talent and success in the new store's team as a whole.
- Assisted Grand Opening Supervisors in achieving operational goals and planning effective rollout strategies.
- Supported during bottlenecks during high-volume moments to reach corporate speed of service metrics.
Lead Trainer
1 Year 3 Months- Collaborated with management to identify training needs and address skill gaps, enhancing overall team capabilities.
- Monitored trainee progress and provided constructive feedback, fostering a culture of continuous improvement.
- Mentored and advocated for new hires by building supportive relationships, tailoring training methods to individual learning styles, to push toward continuous development
- Assisted leaders in shift delegation by coordinating staff assignments and schedules.
- Provided coaching and mentoring to employees.
- Mentored and advocated for new hires, tailoring training methods to individual learning styles to support their ongoing development.
Team Leader
1 Year 6 Months- Oversaw daily operations, maintaining service quality and efficiency standards to enhance customer satisfaction.
- Set performance expectations for the team, monitoring progress toward goals and providing constructive feedback as needed.
- Conducted regular performance evaluations, providing constructive feedback to team members.
- Conducted performance evaluations, delivering constructive feedback to foster team member development.
- Set performance expectations for the team, monitoring progress toward goals and providing constructive feedback.
- Implemented workflow improvements, reducing order preparation times significantly.
- Managed shift-level financials, auditing cash drawers, safe management, and change fund.
Education
High School Diploma
- Beta Club member
Bachelor of Science - Marketing
Skills
Training program development
Leadership training
Effective communication
Problem-solving
Critical thinking
Adaptability and flexibility
Multitasking
Relationship building
Group facilitation
Professionalism
Timeline
Field Talent Staff (Grand Opening Trainer)
Chick-fil-A Corporate
09.2025 - CurrentRead More
Lead Trainer
Chick-fil-A
07.2025 - CurrentRead More
Team Leader
Chick-fil-A
12.2023 - 06.2025Read More
Normal Community
High School Diploma
Read More
Illinois State University
Bachelor of Science from Marketing
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