Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Edward Arroyo

Benton City,WA

Summary

Strong leader and problem-solver dedicated to safety, ensuring store meets goals, meanwhile providing excellent customer service. Have demonstrated in many different backgrounds I can excel with my fast ability to learn, and team player skills have allowed me to develop lasting relationships in the work place.

Overview

7
7
years of professional experience

Work History

Grocery Manager

Ki-Be Market Grocery & Feed
03.2024 - Current

Operations manager at Ki Be Market. Writing schedules, Hiring new employees & training them. Responsible for making sure store meets daily sales.

Ensuring store is clean & stocked everyday.

Resolving all customer concerns or questions, while also managing staff & making sure all daily duties were completed.

Place and Received store orders & vendors.

Performed closing duties, counted tills.

Vendor Representative

PUIG
08.2023 - 03.2024

Vendor Representative for Fragrance company PUIG. Reported to Macy’s fragrance department. Was responsible for meeting daily sales goals.

Set up displays for products, stocked & communicated with team lead on sales/goals of our location.

Provided immaculate customers & helped them find the perfect fragrance for them and built rapport with them so they’d become returning customers.

Office Manager

State Farm
10.2021 - 08.2023

Sold & Serviced Home, Auto, Life, Business, Health insurance policies for State Farm.

Assured customer sensitive information was safe, took payment for new or existing policies.

Made daily log notes of customer interactions, changes, life events.

Built excellent customer rapport meanwhile upselling based on customers new needs.

Kept office clean, organized.

Shift Leader

Taco Bell Restaurant
12.2017 - 08.2021

Cashier/Closing Manager, Counted tills, safe, inventory count daily.

interviewed & trained new team members.

Made sure store was making speed time at Drive Thru while providing excellent service to each customer. Cleaned and made sure store was up to Health Departments expectations.

In charge of daily operations, handing out daily tasks to crew. Set up & stocked store for next day.

Education

West Auburn Senior High School
Auburn, WA
06.2019

Skills

    - Fast Paced

    - Quick Learner

    - Bilingual (Spanish)

    - Excellent Customer Service Rep

    - Sales Driven

    - Excellent Team Player

Languages

Spanish
Native or Bilingual

Timeline

Grocery Manager

Ki-Be Market Grocery & Feed
03.2024 - Current

Vendor Representative

PUIG
08.2023 - 03.2024

Office Manager

State Farm
10.2021 - 08.2023

Shift Leader

Taco Bell Restaurant
12.2017 - 08.2021

West Auburn Senior High School
Edward Arroyo