Edward Arroyo

Operations manager at Ki Be Market. Writing schedules, Hiring new employees & training them. Responsible for making sure store meets daily sales.

Ensuring store is clean & stocked everyday.

Resolving all customer concerns or questions, while also managing staff & making sure all daily duties were completed.

Place and Received store orders & vendors.

Performed closing duties, counted tills.

Vendor Representative for Fragrance company PUIG. Reported to Macy’s fragrance department. Was responsible for meeting daily sales goals.

Set up displays for products, stocked & communicated with team lead on sales/goals of our location.

Provided immaculate customers & helped them find the perfect fragrance for them and built rapport with them so they’d become returning customers.

Sold & Serviced Home, Auto, Life, Business, Health insurance policies for State Farm.

Assured customer sensitive information was safe, took payment for new or existing policies.

Made daily log notes of customer interactions, changes, life events.

Built excellent customer rapport meanwhile upselling based on customers new needs.

Kept office clean, organized.

Cashier/Closing Manager, Counted tills, safe, inventory count daily.

interviewed & trained new team members.

Made sure store was making speed time at Drive Thru while providing excellent service to each customer. Cleaned and made sure store was up to Health Departments expectations.

In charge of daily operations, handing out daily tasks to crew. Set up & stocked store for next day.