Summary
Overview
Work History
Education
Timeline
AccountManager

EDWARD ARZU

Newark,NJ

Summary

To obtain a Professional career within the Customer Service industry where I can use my exceptional Interpersonal and Communication Skills to resolve customers issues and foster relationship between the Customers and the Company

Overview

14
14
years of professional experience

Work History

ACCOUNT MANAGER

HUMAN CARE
06.2023 - 09.2023
  • Provided extensive support in sales and technical and business areas to key accounts
  • Worked with customers to develop strategic business and account plans
  • Delivered sales presentations and pitches to clients, upper management, and junior sales associates for demonstration.

ACCOUNT MANGER

MAXIMUS INCORPORATED
06.2022 - 06.2023
  • Meeting and engaging with participants with effective management to progress objectives
  • Conduct in person, zoom meeting orientation with new participants
  • Assist Medicaid recipients with job readiness.

SALES REPRESENTATIVE

METROPLUS HEALTH PLAN
03.2010 - 10.2018
  • Answer product and/or service questions; suggest features and benefits about company products and services to educate current and potential customers
  • Clarify the customer's complaint; determine the cause of the problem; select and explain the best solution to solve the problem and expedite correction or adjustment; follow up to ensure resolution
  • Assist management staff with special projects ie PCP
  • Provide onsite as well as telephone orientations to new and existing member.

Education

Associate - Business Administration Business

Interboro Institute
New York, NY
01.2013

Timeline

ACCOUNT MANAGER

HUMAN CARE
06.2023 - 09.2023

ACCOUNT MANGER

MAXIMUS INCORPORATED
06.2022 - 06.2023

SALES REPRESENTATIVE

METROPLUS HEALTH PLAN
03.2010 - 10.2018

Associate - Business Administration Business

Interboro Institute
EDWARD ARZU