Edward Baumann
Fairfield,CA
Summary
Dynamic and results-driven professional with extensive experience at Carneros Resort & Spa. Expert in menu development and customer service, fostering team collaboration and enhancing guest experiences. Proven ability to resolve conflicts effectively while demonstrating strong knowledge of beverages and cocktails. Committed to delivering exceptional service and creating memorable dining moments.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Lead Bartender
Carneros Resort & Spa
Napa, CA
2024.03 - Current
- Developed drink menus using seasonal ingredients, new products or specialties of the house.
- Provided exceptional customer service by greeting and serving guests in a friendly, positive manner.
- Supervised other staff members in order to ensure tasks were completed correctly and efficiently.
- Demonstrated knowledge about wines, beers, spirits and cocktails by providing detailed descriptions upon request.
Bartender
Carneros Resort & Spa
Napa, CA
2020.06 - 2024.03
- Developed good working relationships with fellow employees through effective communication.
- Provided drink suggestions to customers based on their preferences.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
Server
Carneros Resort & Spa
Napa, CA
2018.01 - 2020.06
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Greeted guests and provided menus.
- Followed health safety guidelines when preparing and serving food products.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Busser
Carneros Resort & Spa
Napa, CA
2016.12 - 2018.01
- Performed daily side work such as polishing silverware, folding napkins and restocking condiments.
- Delivered food orders to tables in a timely manner according to company standards.
- Bussed and reset tables in an orderly fashion.
Education
Some College (No Degree) - Music Theory
Solano Community College
Fairfield, CASkills
- Customer service
- Menu development
- Team management
- Conflict resolution
- Coding and Programming
- Effective communication
Certification
- Certificate in Python 3 from Codecademy
- Certificate in CompTIA A+ from Udemy
- Certified Food Handler
Timeline
Lead Bartender
Carneros Resort & Spa
2024.03 - Current
Bartender
Carneros Resort & Spa
2020.06 - 2024.03
Server
Carneros Resort & Spa
2018.01 - 2020.06
Busser
Carneros Resort & Spa
2016.12 - 2018.01
Some College (No Degree) - Music Theory
Solano Community College