Edward Bisarra-Kaleiohi
Vancouver,WA
Summary
Dynamic and engaging Tour Guide with a history at Kauai Backcountry Adventures, skilled in public speaking and exceptional communication. Excelled in creating memorable experiences and enhancing guest relations through innovative strategies, boosting visitor satisfaction. Proficient in local history and food and beverage knowledge, demonstrating a blend of hard and soft skills to elevate guest experiences.
Overview
2
2
years of professional experience
Work History
Tour Guide
Kauai Backcountry Adventures
01.2024 - 09.2024
- Took guests on tours down old irrigation canals that were built in the 1870's. We all got into heavy duty tubes and went through various tunnels, and ended with a nice float down our lazy river.
- Built personal relationships with guests to promote positive experiences.
- Created memorable experiences for different groups by adjusting for various ages, cultures, and language skills.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Made sure departures and arrivals were on time by sticking to schedules, while also being flexible to handle unexpected situations or guest requests.
Busser/Hostess
Dukes Canoe Club
02.2023 - 11.2023
- Reset and cleaned tables quickly to prepare for new customers.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
- Completed side work duties, ensuring that all necessary supplies were stocked for shift success.
Education
High School Diploma -
Kauai High School
3577 Lala Rd, Lihue, HI 9676605.2024
Skills
- Public Speaking
- Presentation Skills
- Local history
- Exceptional communication
Timeline
Tour Guide
Kauai Backcountry Adventures
01.2024 - 09.2024
Busser/Hostess
Dukes Canoe Club
02.2023 - 11.2023
High School Diploma -
Kauai High School
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