Edward Boyd
Hillsboro,Illinois
Summary
Dynamic professional with extensive experience as a 911 Dispatcher at Montgomery County Sheriff Office, excelling in emergency response and crisis management. Proven track record in enhancing dispatch accuracy and resource allocation. Skilled in office administration and public relations, ensuring compliance and safety through effective communication and strategic oversight.
Overview
42
42
years of professional experience
Work History
Montgomery County 911 Dispatcher /Administrative Coordinator
Montgomery County Sheriff Office
01.1996 - Current
- Coordinated emergency response efforts, ensuring timely assistance for callers in distress.
- Handled incoming emergency calls to provide critical support during crises.
- Improved accuracy of emergency dispatching by verifying caller information and location details.
- Communicated effectively with emergency personnel to ensure appropriate resource allocation.
- Maintain sensitive information in the State and National crime databases
- Assure complice of State compliance of the 911 system.
- Oversee annual budget and financial reports fot the 911 system
Campus Public Safety and Security Officer
Moody Bible Institure
09.1983 - 12.1995
- Monitored premises to ensure safety and security of all occupants.
- Improved incident response time by conducting regular drills and training sessions.
- Conducted safety inspections to identify and mitigate potential hazards.
- Coordinated security for events.
- Scheduled and supervised personnel.
Education
Master of Arts - American History
Southern New Hampshire University
Hooksett, NH12-2018
Bachelor of Arts - International Ministries
Moody Bible Institute
Chicago, IL12-1990
Skills
- Emergency response
- Crisis management
- Office administration
- Public relations
Timeline
Montgomery County 911 Dispatcher /Administrative Coordinator
Montgomery County Sheriff Office
01.1996 - Current
Campus Public Safety and Security Officer
Moody Bible Institure
09.1983 - 12.1995
Master of Arts - American History
Southern New Hampshire University
Bachelor of Arts - International Ministries
Moody Bible Institute
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