Edward Broadnax 111
Columbia,SC
Summary
Dynamic professional with extensive experience as a Computer Technician at Silicon Solutions, excelling in technical support and troubleshooting. Proven ability to enhance customer satisfaction through effective communication and problem-solving skills. Adept at managing financial processes and implementing efficient workflows, demonstrating strong attention to detail and self-motivation in achieving goals.
Overview
18
18
years of professional experience
Work History
Cable Installation Technician
Self-employeed
Columbia, SC
07.2025 - Current
- Installed and repaired cable systems for residential and commercial clients.
- Utilized specialized tools for cable installation and troubleshooting tasks.
- Provided customer support by addressing inquiries and resolving service issues.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Assisted customers with technical support for cable connections and TV programming.
Financial Accountant
Self-employeed
Columbia, SC
02.2023 - Current
- Managed financial reporting processes for accurate monthly and annual statements.
- Assisted in budget preparation by analyzing past expenditures and trends.
- Implemented accounting software updates to improve workflow efficiency.
- Reviewed financial records, including income statements and balance sheets, to ensure accuracy.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Analyzed business operations, trends, costs, revenues, financial commitments and obligations to project future revenues and expenses.
Computer Technician
Self-employeed
Columbia, SC
01.2023 - Current
- Diagnosed hardware and software issues for various computer systems.
- Installed and configured operating systems and essential software applications.
- Assisted in the setup of new workstations for employees across the organization.
- Collaborated with team members to troubleshoot complex technical problems efficiently.
- Conducted routine maintenance on computer equipment to ensure optimal performance.
- Documented repair processes and solutions for future reference and training purposes.
- Educated users on best practices for system usage and data security protocols.
- Installed operating systems including Windows 7, 8, 10, Linux and Mac OS X on desktops and laptops.
- Performed basic network troubleshooting and maintenance activities.
- Upgraded computers with new hardware components like processors, RAMs.
- Installed, configured and maintained computer hardware, software systems, networks and peripherals.
- Resolved customer complaints regarding the performance of their computers or other devices.
- Troubleshot devices to identify and solve issues with hardware or software performance.
- Repaired malfunctioning laptop computers by replacing parts such as motherboards, hard drives, memory modules.
Salesperson
Bath Fitter
Columbia, SC
02.2021 - 01.2022
- Engaged customers to understand their needs and preferences.
- Assisted in managing product displays and inventory organization.
- Provided information on product features and benefits to customers.
- Processed sales transactions accurately and efficiently at the register.
- Collaborated with team members to ensure a positive shopping experience.
- Maintained cleanliness and organization of the sales floor area.
- Participated in training sessions to improve product knowledge and sales skills.
- Supported promotional activities and events to attract customers effectively.
- Developed key customer relationships to increase sales.
- Educated customers about products and services offered by the company.
- Advised customers on the latest product features and benefits.
- Assisted customers in selecting appropriate products or services for their needs.
- Provided personalized service to build relationships with customers.
- Maintained current store, product, and promotional knowledge to drive consistent sales.
Computer Technician
Silicon solutions
Columbia , SC
02.2010 - 02.2014
- Diagnosed hardware and software issues for various computer systems.
- Installed and configured operating systems and essential software applications.
- Provided technical support to customers via phone, email, and in-person interactions.
- Conducted routine maintenance on computer equipment to ensure optimal performance.
- Collaborated with team members to troubleshoot complex technical problems efficiently.
Barber's Assistant
mr cheeks barber shop
Columbia, SC
02.2007 - 05.2009
- Maintained cleanliness and organization of workstations and tools.
- Sterilized equipment to ensure hygiene and safety standards were met.
- Prepared clients for services by offering consultation and product recommendations.
- Stocked supplies such as hair products, towels, and tools regularly.
- Sanitized equipment and parts and maintained work areas in neat fashion.
- Provided exceptional customer service to enhance client experience and satisfaction.
- Sanitized workstations and salon equipment to reduce risk of infection.
- Sold conditioner, shampoo, hair treatment, and styling products to educate clients on proper hair care.
Education
High School Diploma -
Columbia High School
Columbia, SC05-2004
Skills
- Cable installation and equipment setup
- Technical support and troubleshooting
- System maintenance and quality control
- Network troubleshooting and problem solving
- Budget preparation and financial analysis
- Sales transactions and inventory management
- Attention to detail and effective communication
- Team collaboration and multitasking
- Time management and adaptability
- Customer relationship management and instructing customers
- Safety awareness and practices
- Self-motivation and goal setting
Languages
English
Full Professional
Timeline
Cable Installation Technician
Self-employeed
07.2025 - Current
Financial Accountant
Self-employeed
02.2023 - Current
Computer Technician
Self-employeed
01.2023 - Current
Salesperson
Bath Fitter
02.2021 - 01.2022
Computer Technician
Silicon solutions
02.2010 - 02.2014
Barber's Assistant
mr cheeks barber shop
02.2007 - 05.2009
High School Diploma -
Columbia High School