EDWARD CALABRO JR.
Quincy,MA
Summary
Realtor/and Help Desk Technician/Customer Service Representative Motivated Real Estate Agent dedicated to giving clients first-class professional service and honest advice to enable sound financial decision-making in sales and purchases of real estate. Personable and ethical professional with 31 years of comprehensive experience buying and selling properties on behalf of clients. Versed in contract negotiation, contract management and prospecting.
Overview
28
28
years of professional experience
Work History
Realtor/and Help Desk Technician/Customer Service Representative
Keller Williams Showcase Properties
Braintree, MA
05.2022 - Current
- A proven track record of listings and sales
- Implementing self promotion and marketing concepts to Real Estate
PT LAN Administrator
BOSTON LIVING CENTER
Boston, MA
10.2012 - 05.2019
- Assist members with software/hardware related issues Windows XP,10 Environment
- Design, Coordinate and Implement Computer classes as directed.
REAL ESTATE SALESPERSON
Century 21 Abigail Adams Agency
02.2007 - 04.2011
- Sold residential real estate for Boston South Suburban
Independent Contractor/Consultant (part time)
APEX SYSTEM, INC.
08.2002 - 12.2006
- Focused on small businesses and home users as Network Administrator, computer repair and desktop support in The South Shore of Boston thru Self-promotion.
LAN Administrator
WHITEHALL COMPANY/GORDON-LOGISTICS LLC
Dedham, MA
10.2000 - 07.2002
- Managed daily administration and support of network and all associated hardware and software for corporate headquarters and multiple remote locations in MA and FL
- Network included WAN, dedicated PTP T1 data lines, and Exchange Server 5.5 e-mail system
- Supervised computer operations team and prioritized daily workflow, including rebuilding of host systems and software updates
- Analyzed system performance, developed action plans, and delivered technology solutions to IS Management
- Advised network users and provided technical troubleshooting regarding application, connectivity, and printing issues
- Configured and maintained laptop systems for remote users with MSSQL 7.0 database software, including building and updating databases
- Planned and led system upgrades that significantly improved network performance and efficiency
- Installed, configured, and deployed NT 4 and Windows 2000 Professional servers to hybrid Netware 3.12 network
- Upgraded existing 10megabit hub to high-speed Vertical Horizon switches
- Implemented software-based VPN for remote users, including defining performance requirements, configuring server, and setting-up user accounts
- Planned, designed, built, and implemented Microsoft ISA firewall server to replace existing Proxy Server configuration
- Installed and configured Arcserve 2000 backup system for NT 4 and 2000 servers
- Planned, implemented, and tested assignment of external IP's to new domain name structures and set-up SMTP redirects.
Help Desk Technician
COLLECTION COMPANY OF AMERICA
Norwell, MA
12.1999 - 07.2000
- Maintained integrity of corporate FACS/HP9000 system
- Processed new business, payments, and remittance files
- Managed user help desk
- Documented and maintained MIS procedures and policies
- Processed client reports, statements, and checks
- Created, transmitted, and updated all daily dunning notices.
Consultant
ALTERNATIVE RESOURCES INC.
Boston, MA
10.1995 - 12.1999
- Hired on various consulting assignments in PC technical support, mainframe and network operations.
Help Desk Technician
PUTNAM INVESTMENTS
Boston, MA
06.1997 - 09.1999
- Managed administration and stability of CcMail and Lotus Notes messaging systems within extremely high volume, mission-critical environment
- Provided system support, troubleshooting, and maintenance, including testing mail routers and reorganizing administrative procedures
- Served as key contributor within cross-functional team responsible for migration of Novell 3.12 to NT server 4.0 and CcMail to Notes
- Documented and escalated problems to key ISD personnel
- Performed system testing and debugging activities and achieved aggressive project schedule.
REAL ESTATE SALESPERSON
Keller Williams Real Estate
Residential Realtor
Sylvia Roff & Associates
Quincy, MA
1993 - 1998
Education
Three years' coursework in Economics, Major -
UNIVERSITY OF MASSACHUSETTS
LAN Administration/CNE Program -
COMPUTER CAREER INSTITUTE
Specialized Computer Operations Training -
COMPUTER PROCESSING INSTITUTE
Skills
- A firm understanding of all aspects of Residential RE in the South Shore of Ma
- Software: Microsoft Window Environments and other Apps
- Pricing Negotiation
- Marketing Strategy Development
- Property Closing
- Purchase Agreements
- Networking and Prospecting
- Social Media Marketing
- Market Research
Timeline
Realtor/and Help Desk Technician/Customer Service Representative
Keller Williams Showcase Properties
05.2022 - Current
PT LAN Administrator
BOSTON LIVING CENTER
10.2012 - 05.2019
REAL ESTATE SALESPERSON
Century 21 Abigail Adams Agency
02.2007 - 04.2011
Independent Contractor/Consultant (part time)
APEX SYSTEM, INC.
08.2002 - 12.2006
LAN Administrator
WHITEHALL COMPANY/GORDON-LOGISTICS LLC
10.2000 - 07.2002
Help Desk Technician
COLLECTION COMPANY OF AMERICA
12.1999 - 07.2000
Help Desk Technician
PUTNAM INVESTMENTS
06.1997 - 09.1999
Consultant
ALTERNATIVE RESOURCES INC.
10.1995 - 12.1999
REAL ESTATE SALESPERSON
Keller Williams Real Estate
Residential Realtor
Sylvia Roff & Associates
1993 - 1998
Three years' coursework in Economics, Major -
UNIVERSITY OF MASSACHUSETTS
LAN Administration/CNE Program -
COMPUTER CAREER INSTITUTE
Specialized Computer Operations Training -
COMPUTER PROCESSING INSTITUTE
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