Edward Chatman
Senior Visual Manager
Bronx,NY
Summary
Highly capable and forward-thinking Visual Manager bringing strong record of accomplishment in building cohesive branding strategies across product marketing channels. Proficient in designing in-store displays and advertising approaches to maximize brand awareness and revenue. Offers history of success in creating leading-edge approaches and working effectively at all levels to coordinate smooth implementations.
Overview
13
13
years of professional experience
4
4
years of post-secondary education
Work History
Visual Merchandising Manager
NIKE: House Of Innovation
New York, NY
02.2023 - 06.2023
- Managed merchandising standards and maintained consistency across distribution channels.
- Communicated visual merchandising information and standards via in-store training and regular meetings.
- Developed visual merchandising plans and strategies to promote store offerings.
- Monitored store traffic and customer engagement to determine display effectiveness.
- Analyzed customer feedback and shopper trends to inform display designs.
Area Visual Merchandising Manager
ThirdChannel
New York, NY
09.2021 - 02.2023
- Created look and feel of visual merchandising publications to better target specific audiences.
- Managed merchandising standards and maintained consistency across distribution channels.
- Spearheaded visual merchandising for adidas, Brook's Running, Macy's and KOHL'S brands by creating strategic presentation plans.
- Improved field teams' sales by coaching on merchandising techniques.
- Ran new product launches with global, cohesive approach focused on delivering recognizable branding and exceeding revenue targets.
Retail Sales Associate
Trader Joe’s
New York, NY
01.2017 - 02.2023
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Inspected floor displays, noted missing items, and immediately replenished merchandise.
- Pleasantly greeted customers and provided prompt and courteous service.
- Retrieved items for customers and verified prices.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
Visual Merchandiser
H&M
New York, NY
06.2018 - 09.2021
- Enhanced overall store appearance by applying careful consideration to product and display locations.
- Managed aesthetically pleasing displays to showcase company products and increase sales.
- Supervised and trained team of merchandising associates, verifying accuracy and efficiency in work processes.
- Created interior displays to promote products in alignment with corporate sales objectives.
- Managed installation of visual merchandising displays, urging team to with speed and accuracy.
Visual Manager
The White Company
New York, NY
01.2017 - 06.2018
- Managed merchandising standards and maintained consistency across distribution channels.
- Developed detailed plans based on broad guidance and direction..
- Oversaw visual merchandising for new store openings and store collateral change-outs.
- Coordinated with merchandising department to support release and product allocation dates.
- Leveraged data and analytics to make informed decisions and drive business improvements.
Office Manager
People For Animals
Hillside, NJ
11.2010 - 09.2017
- Resolved customer inquiries and complaints with timeliness and professionalism.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Managed office operations while scheduling appointments for department managers.
Education
High School Diploma -
Plainfield High School
Plainfield, NJ 09.2003 - 06.2007
No Degree - Communications
Union County College
Cranford, NJ 05.2001 -
Skills
Customer Service
Accomplishments
- Supervised team of 15 staff members.
- Achieved 'Best Year Ever (2023)' at NIKE: House Of Innovation through effectively helping with selling and visual display. ($55 Million)
- Collaborated with team of 30 in the development of opening THE WHITE COMPANY'S first two (2) store's ever in the U.S.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
Timeline
Visual Merchandising Manager
NIKE: House Of Innovation
02.2023 - 06.2023
Area Visual Merchandising Manager
ThirdChannel
09.2021 - 02.2023
Visual Merchandiser
H&M
06.2018 - 09.2021
Retail Sales Associate
Trader Joe’s
01.2017 - 02.2023
Visual Manager
The White Company
01.2017 - 06.2018
Office Manager
People For Animals
11.2010 - 09.2017
High School Diploma -
Plainfield High School
09.2003 - 06.2007
No Degree - Communications
Union County College
05.2001 -
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