Edward Delacruz
S
Philadelphia,PA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Oversees tactical, personnel and operational planning to meet dynamic mission needs. Adept at delivering training and closely mentoring junior team members to optimize knowledge and performance. Fluent in Spanish.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Language
Work History
ICQA Problem Solver
Amazon
Penns Grove, NJ
10.2021 - Current
- Responded to departments to provide product or inventory procedural information.
- Conducted periodical cycle counts to prevent potential inventory issues.
- Monitored inventory accuracy and movement using manual or computerized inventory systems.
- Communicated with management about potential inventory risks to fulfill orders on time.
- Reported problems and concerns to management.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Operated RF scanners to track merchandise and verify contents of containers.
- Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Infantry Squad Leader
US Army
Columbus, GA
04.2004 - 11.2016
- Assessed battlefield conditions such as terrain and enemy fire effectiveness to organize and deploy team members effectively.
- Maintained current in-depth knowledge of team member strengths and weaknesses to most effectively plan battle strategy.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Supervised engine crew and reviewed completed work for accuracy, safety and quality.
- Produced reports on equipment status, incidences, personnel readiness and intelligence for superiors.
- Taught personnel to mitigate environmental hazards and properly use personal protective equipment such as chem gear for battle scenarios.
- Maintained property and equipment inventory and crew assignments.
- Identified issues between soldiers and successfully resolved problems through active listening and interpersonal communication.
- Maintained 100% accountability of assigned equipment worth more than $750,000 dollars.
- Instructed personnel in de-escalation and conflict resolution techniques for use in foreign national negotiations and cooperative actions.
- Handled administrative requirements, maintained records and submitted operational reports.
- Supervised manual and automated supply strategies, and connected with supply and data processing teams to facilitate communication and collaboration.
Education
Automotive Technician - Automotive Technology
Lincoln Technical Institute - Whitestone Queens
Whitestone, NY 07.2017 - 08.2018
No Degree - General Studies
University of Phoenix
Tempe, AZ 06.2022 -
Skills
Technical troubleshooting
Materials inspections
First Aid/CPR
Self-Motivated
Computer Skills
Training and Development
Equipment Maintenance
Repair skills
Problem-Solving
Clerical Support
Good Telephone Etiquette
Active Listening
Critical Thinking
Dependable and Responsible
Microsoft Office
Flexible and Adaptable
Accomplishments
Drill Sergeant of the Cycle
EMT-B
Multiple Awards
Resiliency trainer trained
Timeline
No Degree - General Studies
University of Phoenix
06.2022 -
ICQA Problem Solver
Amazon
10.2021 - Current
Automotive Technician - Automotive Technology
Lincoln Technical Institute - Whitestone Queens
07.2017 - 08.2018
Infantry Squad Leader
US Army
04.2004 - 11.2016