Edward Douglas
Philadelphia,PA
Summary
Proven leader and effective problem-solver, adept in CPR and AED training, with a track record of enhancing customer satisfaction at Jules Pizza through strong communication and team collaboration. Excelled in maintaining swimmer safety and providing exceptional service, demonstrating both hard and soft skills critical for high-stakes environments.
Overview
4
4
years of professional experience
Work History
Lifeguard and Desk Attendant
Philadelphia Country Club
05.2021 - 08.2023
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring pool area and enforcing rules.
- Monitored safety of guests in and around swimming pool.
- Served as a greeter and provided friendly customer service to guests and addressed concerns.
Food and Beverage Cashier
Jules Pizza
05.2019 - 01.2021
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Collaborated with team members to provide exceptional service and maintain a clean, welcoming environment for patrons.
Education
Bachelor of Science - Mechanical Engineering
Bucknell University
Lewisburg, PA05.2025
Skills
- Strong communicator
- CPR and AED Training
- Effective problem-solver
- Leadership Qualities
- Physical Fitness
- Team Collaboration
Timeline
Lifeguard and Desk Attendant
Philadelphia Country Club
05.2021 - 08.2023
Food and Beverage Cashier
Jules Pizza
05.2019 - 01.2021
Bachelor of Science - Mechanical Engineering
Bucknell University
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