Edward Dugan
North Judson,IN
Summary
Dynamic professional with a strong work ethic and proven customer service skills, honed at GameStop. Adept at problem-solving and multitasking, I successfully managed operations and enhanced team performance. A quick learner, I thrive in fast-paced environments, ensuring customer satisfaction and operational excellence.
Overview
8
8
years of professional experience
Work History
Front of House Employee
Chick-fil-A
Bellevue, NE
11.2024 - Current
Did various tasks in a team environment to take orders, make the ordered items, and deliver said products to customers. And doing so in a friendly, welcoming environment.
Store Manager
GameStop
Valparaiso, IN
12.2019 - 10.2024
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
Driver Helper
UPS
Winamac, IN
11.2016 - 12.2016
Assisted the driver in delivering packages during peak months
Education
Homeschool
San Pierre, INSkills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Multitasking and organization
- Time management
- Clear communication
- Quick Learner
Timeline
Front of House Employee
Chick-fil-A
11.2024 - Current
Store Manager
GameStop
12.2019 - 10.2024
Driver Helper
UPS
11.2016 - 12.2016
Homeschool