Edward Fong
Centreville,VA
Summary
Dedicated leader with experience leading a multi-million dollar business with over 150 team members. Positive, goal-oriented, strategic individual who not only is focused on self-improvement, but finds joy in being a part of other's growth. Ready to tackle any given task, and has the drive to venture into the unknown to seek knowledge beyond surface-level.
Overview
4
4
years of professional experience
Work History
Team Leader
Chick-Fil-A Fair Lakes
10.2019 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings
- Built strong relationships with guests through positive attitude and attentive response
- Oversaw sales and financial growth to maximize profit and minimize wasted costs
- Aided team members in their improvement in and out of the workplace, along with learning from them as well
Education
Bachelor of Arts - Computer Science And Business
University of Virginia
Charlottesville, VA05.2027
High School Diploma -
Centreville High School
Clifton, VA06.2023
Skills
- Continuous Improvement Strategies
- Analytical Thinking
- Guest Satisfaction
- Collaborative Environments
- Coaching and Mentoring
- Employee Recognition
- Giving Constructive Feedback
- Issue Resolution
- Leadership
Timeline
Team Leader
Chick-Fil-A Fair Lakes
10.2019 - Current
Bachelor of Arts - Computer Science And Business
University of Virginia
High School Diploma -
Centreville High School
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