Summary
Overview
Work History
Education
Skills
Timeline

Jimmy Rhodes

Cowpens,SC

Summary

Organized Team Leader builds positive rapport, inspire trust and guide teams toward achievement of organizational goals. Excellent trainer and mentor. Industrious sales professional with solid history of surpassing objectives by promoting products while demonstrating enhanced people skills. Motivated sales professional offering progressive sales and marketing experience. Results-oriented and energetic with unsurpassed interpersonal and communication strengths. Productive, hardworking and known for consistent performance against target sales goals and customer service expectations.

Energetic sales professional with proven record of boosting sales and customer loyalty through individualized service. Resourceful individual skillful in learning customer needs, directing to desirable merchandise and upselling to meet sales quotas. Committed to strengthening customer experiences with positivity and professionalism when answering requests and processing sales.

Confident Electronics Sales Associate gifted at building client relationships and turning prospects into happy customers. Pursuing a new sales-oriented position where well-developed skills in inventory oversight and product line knowledge can be best utilized.

Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Seasoned Sales Representative with exceptional success in business-to-business and business-to-consumer sales within multiple industries. Proven track record in exceeding sales goals, growing business and expanding territories. Accomplished in overseeing day-to-day business operations and fostering relationships with customers and clients for sustained business growth.

Senior Sales Representative with successful background in sales and team leadership. Consultative sales expert with history of exceeding quotas, building customer bases and capitalizing on valuable business opportunities.

Achievements include expanding customer base and bringing in new sales revenue. Excellent customer service, research and conflict resolution skills. Flexible schedule and willingness to travel.

Effectively promotes products and increases revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support.

Self-motivated outside sales professional experienced in both technical and non-technical, fast-paced team environments. Relationship building and closing expert.

Experienced Sales Assistant with expertise in store opening and closing procedures, money handling and merchandising. Manages sales tasks with efficiency and accuracy. Proficient in monitoring security and serving diverse customer needs.

Overview

8
8
years of professional experience

Work History

Team Leader

Firehouse Subs
09.2014 - 11.2015
  • Greeted customers in a timely fashion while quickly determining their needs
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Responded to customer questions and requests in a prompt and efficient manner
  • Engaged with customers in a sincere and friendly manner
  • Completed all cleaning, stocking and organizing tasks in store
  • Prioritized helping customers over completing other routine tasks in the store
  • Prepared all food orders within a 2-3 minute time frame
  • Assembled food orders while maintaining appropriate portion control
  • Verified that prepared food met all standards for quality and quantity
  • Prepared specialty foods such as pizzas and sandwiches, following specific methods that required quick prep time
  • Prepared a variety of foods according to customers' orders or supervisors' instructions, following approved procedures
  • Carefully interviewed, selected, trained and supervised staff
  • Correctly calculated inventory and ordered appropriate supplies
  • Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity
  • Oversaw front of house personnel to maintain adequate staffing and minimize overtime
  • Counting the registers and making a deposit at the end of each day

Sales Contractor

Cherokee Vapors
12.2015 - 08.2016
  • Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practices
  • Completed all cleaning, stocking and organizing tasks in assigned sales area
  • Contributed to team success by exceeding team sales goals by 80%
  • Identified and qualified customer needs, developed sales strategies and negotiated and closes profitable projects with a 85% success rate
  • Maintained records related to sales
  • Answered questions regarding the store and its merchandise
  • Demonstrated use and care of merchandise
  • Greeted customers and ascertained customers' needs
  • Helped customers with questions, problems and complaints in person and via telephone
  • Stocked shelves and supplies and organized displays
  • Organized racks and shelves to maintain the visual appeal of the store
  • Verified that all customers received receipts for purchases
  • Developed positive customer relationships through friendly greetings and excellent service
  • Created and launched new online marketing strategies that resulted in 85% sales increase
  • Reviewed operational records and reports to project sales and determine profitability
  • Processed cash and credit payments rapidly and accurately
  • Responded to all customer inquiries thoroughly and professionally
  • Placed special merchandise orders for customers.

Sales Associate

Walmart, 141
10.2016 - 01.2017
  • Prepared merchandise for sales floor
  • Answered questions regarding the store and its merchandise
  • Demonstrated use and care of merchandise
  • Greeted customers and ascertained customers' needs
  • Helped customers with questions, problems and complaints in person and via telephone
  • Stocked shelves and supplies and organized displays
  • Organized racks and shelves to maintain the visual appeal of the store
  • Cleaned and maintained the warehouse in compliance with OSHA safety standards
  • Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
  • Used item numbers to properly stock warehouse
  • Refilled and rotated items on shelves to maintain well-stocked inventory
  • Scanned shelves and product cases for expired stock and discarded outdated or spoiled items
  • Maintain clean, neat and properly stocked check stand area
  • Kept cases and shelves clean and well stocked
  • Maintained stockroom and warehouse.

Senior Guest Advisor

GameStop
02.2017 - 06.2018
  • Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
  • Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
  • Increased customer engagement to drive interest and boost sales opportunities.
  • Achieved sales metrics consistently by creating SMART goals based on available sales data.
  • Led sales team to exceed quarterly sales goals.
  • Monitored sales team performance and provided constructive feedback.
  • Reported sales data to upper management for review.
  • Trained, coached and mentored new sales associates for maximum performance.
  • Provided exceptional customer service to foster client loyalty and satisfaction.
  • Kept detailed track of sales and customer information in company system.
  • Achieved and exceeded sales goals through dedication to identifying and pursuing new opportunities.
  • Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
  • Monitored sales processes to identify areas in need of improvement and implemented systems to rectify issues.
  • Balanced traditional and innovative sales tactics to complete sales and trained employees on current sales protocols.
  • Implemented new marketing initiatives to drive sales and improve overall performance.
  • Conducted surveys of customers to understand successful sales tactics and strategize improvements in processes.
  • Streamlined team sales processes increase productivity and decrease closing time.

Machine Operator

Maeric
06.2018 - 10.2018
  • Operated machining equipment safely with team of operators.
  • Complied with company and OSHA safety rules and regulations.
  • Set up and ran machinery to produce exceptional products for industrial needs.
  • Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
  • Assessed equipment after each production run and performed preventive maintenance to keep machines running smoothly.
  • Maintained equipment performance by lubricating and cleaning components.
  • Identified malfunctions or failures by routinely monitoring and analyzing equipment operations.
  • Manually set up machinery, lathes and grinders.

Tech Sales Associate

Target
10.2018 - Current
  • Drove team revenue totals by bringing in top sales numbers.
  • Exceeded sales goals, increased revenue and facilitated sales.
  • Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
  • Used consultative sales approach to understand and meet customer needs.
  • Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new and potential customers.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions regarding sizing, accessories and proper care for merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Solved customer challenges by offering relevant products and services.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Trained and developed new hires in company processes, product knowledge, customer service and selling techniques.
  • Maintained records related to sales, returns and inventory availability.
  • Completed orders and organized product deliveries to meet customer timetables.
  • Tracked stock using company inventory management software.
  • Loaded and unloaded merchandise using ladder and pallet jack.
  • Worked alongside retail representatives to enhance product presentations and advertising collateral.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Developed, marketed and sold full range of products and support services.

Education

GED -

Boiling Springs High School, Boiling Springs, SC
2016

Skills

  • Quality Standards
  • Verbal and Written Communication
  • Work Planning and Prioritization
  • Teamwork and Collaboration
  • Evaluating Employee Work
  • Analytical Thinking
  • Collaborative Environments
  • Continuous Professional Improvement
  • Overseeing Daily Activities
  • Giving Constructive Feedback
  • Issue Resolution
  • Attention to Detail
  • Staff Training
  • Coaching and Mentoring
  • Effective Customer Service
  • Loss Prevention Strategies
  • POS Inventory System Operation
  • Continuous Improvement Strategies

Timeline

Tech Sales Associate - Target
10.2018 - Current
Machine Operator - Maeric
06.2018 - 10.2018
Senior Guest Advisor - GameStop
02.2017 - 06.2018
Sales Associate - Walmart, 141
10.2016 - 01.2017
Sales Contractor - Cherokee Vapors
12.2015 - 08.2016
Team Leader - Firehouse Subs
09.2014 - 11.2015
Boiling Springs High School - GED,
Jimmy Rhodes