Edward Gilchriest
La Quinta,CA
Overview
19
19
years of professional experience
Work History
Assistant Golf Professional
Indian Wells Golf Resort
11.2017 - Current
- Improved member satisfaction by providing exceptional customer service and addressing concerns promptly.
- Managed pro shop operations to ensure efficient inventory control, merchandising, and sales performance.
- Cultivated a welcoming atmosphere by organizing social events and fostering positive relationships among members.
- Streamlined tee-time reservation process by implementing an online booking system, reducing wait times and increasing customer satisfaction.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
Head Assembly
STI Group
05.2005 - 10.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Identified issues, analyzed information and provided solutions to problems.
Education
Associate of Science - HVAC?R
Lamar Institute of Technology
Beaumont, TX05.2002
Timeline
Assistant Golf Professional
Indian Wells Golf Resort
11.2017 - Current
Head Assembly
STI Group
05.2005 - 10.2017
Associate of Science - HVAC?R
Lamar Institute of Technology