Desired Job Title
Operations ManagerManagerAviation SpecialistAviation Operations SpecialistWork Type
Full TimeLocation Preference
On-SiteRemoteHybridLocation: Miami, Florida, USMiami, FL
Open to relocation: Yes
Open To Work
Edward Millan
Commercial Operations
Miami,Florida
Work Preference
Summary
Dynamic Aviation Operations professional holding a Master's in Aviation Science with over a decade of progressive leadership experience in airline operations, aviation fuel logistics, and airport service environments. Expertise in supervising teams, optimizing workflows, and effectively resolving high-pressure operational challenges while ensuring strict compliance with aviation safety and service standards. Proven track record of enhancing team performance, fostering interdepartmental coordination, and delivering consistent operational excellence in fast-paced aviation settings. Committed to driving efficiency and innovation within the industry to achieve organizational goals.
Overview
14
14
years of professional experience
Work History
Commercial Operations CSR Supervisor
AEG Fuels
05.2022 - Current
- Supervise daily commercial operations supporting aviation fuel logistics and airport service coordination.
- Lead and mentor personnel to maintain operational accuracy, productivity, and customer service excellence.
- Manage escalated operational issues and implement solutions to maintain service continuity.
- Coordinate workflows between operations, billing, and commercial departments to improve efficiency.
- Serve as operational subject matter expert and provide guidance on aviation procedures and standards.
Billing Assistant
Triangle Airport Services of Florida, Inc.
08.2018 - 05.2022
- Managed aviation billing processes ensuring contractual compliance and financial accuracy.
- Collaborated with operational and finance teams to resolve discrepancies and improve workflow efficiency.
- Maintained detailed reporting systems supporting operational accountability and audit readiness.
- Supported management through data validation and process improvement initiatives.
Operations Coordinator
LATAM Airlines
03.2012 - 07.2018
- Coordinated operational execution for international flight operations in high-tempo environments.
- Directed communication between ground handling teams, dispatch, and airport authorities.
- Supported flight dispatch functions including ACARS communications and weight & balance coordination.
- Ensured regulatory compliance and operational readiness across multiple simultaneous flights.
- Contributed to on-time performance through proactive operational planning and coordination.
Education
Master of Science - Aviation Operations Management
Everglades University
Miami, FL01-2022
Bachelor of Science - Aviation/Aerospace Management
Everglades University
01-2021
Associate of Science - Air Traffic Control (Aviation Administration)
Miami Dade College
01-2011
Skills
- Flight operations management
- Airport ramp management
- Aviation Financial Operations
- Experienced in Excel, Word, and Outlook
- Knowledge of federal regulations
- Effective team leadership
- Process optimization
- Customer service leadership
- Accounts receivable oversight
- Accounts payable management
LEADERSHIP & MANAGEMENT COMPETENCIES
- Operations Supervision
- Team Leadership & Coaching
- Aviation Operations Management
- Airport & FBO Operations
- Safety & Compliance Oversight
- Operational Decision-Making
- Process Improvement
- Cross-Department Coordination
- Customer Operations Management
- Dispatch & Flight Coordination
- Performance Optimization
- Conflict Resolution
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Portuguese
Limited Working
Timeline
Commercial Operations CSR Supervisor
AEG Fuels
05.2022 - Current
Billing Assistant
Triangle Airport Services of Florida, Inc.
08.2018 - 05.2022
Operations Coordinator
LATAM Airlines
03.2012 - 07.2018
Bachelor of Science - Aviation/Aerospace Management
Everglades University
Master of Science - Aviation Operations Management
Everglades University
Associate of Science - Air Traffic Control (Aviation Administration)
Miami Dade College