Edward Hayford
Northfield
Summary
Expert in customer relations and product knowledge, driving increased sales revenue by targeting high-potential accounts. Skilled in warehouse operations and vehicle diagnostics, ensuring efficiency and safety in all tasks. Self-motivated and disciplined, committed to delivering exceptional service.
Hardworking employee. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Determined professional with dedication to hard work and team player attitude.
Overview
13
13
years of professional experience
Work History
Sales Representative/Warehouse Worker
Capital Acquisitions
06.2022 - 06.2025
- Assisted customers with product selection and inquiries to enhance sales experience.
- Developed knowledge of product features to provide accurate information to clients.
- Supported promotional activities to increase brand awareness and customer engagement.
- Collaborated with team members to maintain organized inventory and displays.
- Participated in training sessions to improve sales techniques and customer service skills.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Operated forklifts and pallet jacks to efficiently move inventory throughout warehouse.
- Loaded and unloaded trucks, ensuring accurate shipment of products.
- Conducted regular inventory counts to ensure accuracy and reduce discrepancies.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
Auto Technician
Bobby and Steves Autoworld
01.2012 - 05.2022
- Diagnosed and repaired vehicle systems, ensuring optimal performance and safety standards.
- Conducted routine maintenance on vehicles, enhancing reliability and longevity for clients.
- Utilized diagnostic tools to identify mechanical issues, reducing repair turnaround time.
- Collaborated with team members to streamline repair processes, improving overall workflow efficiency.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Education
High School Diploma -
MBA
Saint Paul, MN09-2006
Skills
- Customer relations
- Customer relationship building
- Interpersonal communication skills
- Relationship building
- Product and service knowledge
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Heavy lifting
- Loading and unloading
- Warehouse safety
- Clear communication
Timeline
Sales Representative/Warehouse Worker
Capital Acquisitions
06.2022 - 06.2025
Auto Technician
Bobby and Steves Autoworld
01.2012 - 05.2022
High School Diploma -
MBA
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