Summary
Overview
Work History
Education
Skills
Timeline
Generic

Edward Hintergardt

Yukon

Summary

Dynamic professional with a proven track record at Premier Truck Group, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through effective communication and teamwork. Skilled in cash handling and inventory management, consistently promoting a culture of continuous improvement and reliability in fast-paced environments.

Counter associate with 9 years of experience displaying hard work and consistency in versatile environments. Strong work ethic with knowledge of counter management and organizational ergonomics. Dynamic communicator skilled at understanding customer requests, needs and interests.

Overview

15
15
years of professional experience

Work History

Back Counter Lead

Premier Truck Group
12.2014 - Current
  • Handled customer complaints professionally, resolving issues promptly and maintaining customer loyalty.
  • Warmly welcomed customers upon approaching counter and placing orders.
  • Provided expert product knowledge to assist customers in making informed decisions about their purchases.
  • Increased customer satisfaction by providing efficient and friendly service at the counter.
  • Maintained a clean and organized counter area, ensuring a pleasant environment for customers.
  • Mentored new team members on best practices for exceptional counter service, promoting a culture of continuous improvement.
  • Professionally answered telephones and responded to customer inquiries.
  • Coordinated special orders or requests from customers, ensuring timely delivery of desired products or services.
  • Recommended products that met customer needs, emphasizing quality and usefulness.
  • Collaborated with team members to streamline processes and enhance overall efficiency.
  • Performed arithmetic functions handling cash, close checks and balance register.
  • Managed high volumes of incoming calls while maintaining attention to detail at the counter during busy periods.
  • Acquired product knowledge and proposed changes to current products and new product concepts.
  • Crosstrained in other departments as needed, demonstrating adaptability and commitment to the success of the store team.
  • Recommended additional items to customers before completing orders and advising patrons of monetary totals.
  • Stayed up-to-date on current promotions and specials, effectively communicating them to customers for increased sales.
  • Maintained cleanliness and organization of counting area, promoting positive work environment.
  • Assisted in training of new staff on proper counting techniques and procedures.
  • Demonstrated reliability by consistently meeting deadlines for task completion.

Warehouse Worker

Dealer's Electrical Supply
07.2010 - 10.2014
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
  • Maximized available storage space by utilizing vertical stacking techniques when arranging inventory items.
  • Strengthened team collaboration, working closely with peers to tackle large projects and tight deadlines.
  • Enhanced warehouse efficiency by organizing inventory in logical manner, facilitating quicker retrieval times.
  • Maintained cleanliness and order in warehouse, adhering to rigorous housekeeping standards.
  • Improved safety standards, conducted regular checks and maintenance of warehouse equipment.
  • Facilitated smooth operation of loading dock, coordinating efficient loading and unloading of trucks.
  • Optimized storage space, rearranging items to better utilize available square footage.
  • Unpacked and repacked items in different quantities and configurations for shipment.
  • Assembled pallets and crates for secure transportation of materials.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Operated equipment while observing standard safety procedures.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Verified quantity and description of materials received by checking merchandise against packing list.
  • Helped train new employees in safe practices and warehouse procedures.
  • Successfully navigated large shipments of materials through tight spaces and busy facilities.
  • Strapped items down over protective padding to secure throughout transportation.
  • Verified documentation and condition of freight to assure quality standards were achieved.
  • Operated moving truck safely to deliver items to destination without nicks or scratches.

Education

Bachelor of Science - Business Administration And Management

Walden University
Minneapolis, MN
12-2025

Skills

  • Teamwork
  • Time management
  • Problem-solving
  • Attention to detail
  • Multitasking
  • Reliability
  • Excellent communication
  • Decision-making
  • Self motivation
  • Professionalism
  • Continuous improvement
  • Relationship building

Timeline

Back Counter Lead

Premier Truck Group
12.2014 - Current

Warehouse Worker

Dealer's Electrical Supply
07.2010 - 10.2014

Bachelor of Science - Business Administration And Management

Walden University

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