Edward Lee Riley Jr.
Tampa,FL
Summary
Detail-oriented Car Detailer offers proven customer service and time management abilities. Knowledgeable about washing and waxing techniques and thorough in completing cleaning work. Thrives under pressure and consistently satisfies customers.
Team-oriented and service-focused detailing professional experienced with cars, vans and SUVs. Handles demanding work with great physical stamina and adaptability to changing demands. Reliable, punctual and hardworking.
Detail-focused car detailer known for maintaining high productivity levels and efficiently completing tasks. Specialize in interior detailing, exterior polishing, and stain removal techniques. Excel using time management, customer service, and problem-solving skills to deliver exceptional results and ensure client satisfaction.
Motivated and efficient professional specializing in cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes.
Highly skilled in vehicle and equipment cleaning with background in efficiently managing cleaning tasks and maintaining standards of cleanliness. Possess strong knowledge of various cleaning methods and chemicals, along with ability to operate cleaning machinery safely. Known for improving operational workflows through effective cleaning techniques, resulting in enhanced functionality of vehicles and equipment. Demonstrated ability to work independently or as part of a team to achieve objectives and maintain high customer satisfaction through attention to detail and quality service.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
19
19
years of professional experience
Work History
Car Detailer
Mazda Dealership
01.2024 - 07.2025
- Shampooed carpets, floor mats, and upholstery to eliminate stains and spills.
- Cleaned windows inside and out using glass cleaner solution.
- Removed tar spots, tree sap and bird droppings from exterior surfaces using special cleaning solutions.
- Cleans engine compartment by removing grease buildup with degreaser solution.
- Applied dressing to vinyl surfaces such as dashboards, door panels, consoles and armrests.
- Applied waxes to protect paint finish from weather conditions and oxidation.
- Polished chrome trim with a soft cloth or buffer.
- Vacuumed carpets and upholstery to remove dust and dirt particles.
- Provided customers with information about their vehicle's condition prior to detailing work being completed.
- Refurbished vehicle headlights to enhance visibility and safety.
- Applied protective sealant coating on painted surfaces after
- Waxed exterior of vehicles, removed compound with soft cloth and buffed to brilliant shine.
Driver
Amazon
06.2020 - 06.2023
- Performed pre-trip inspections to ensure load details were accurate.
- Assisted with loading and unloading freight when necessary.
- Monitored road conditions during trips to determine if any adjustments need to be made due to weather or traffic delays.
- Reported any incidents involving the truck or its cargo to management immediately.
- Verified the contents of inventory loads against shipping papers.
- Demonstrated ability to handle emergency situations calmly and effectively.
- Loaded and unloaded goods from truck using hand-trucks or pallet jacks.
- Checked loads to ensure that cargo was secure and distributed evenly.
- Utilized GPS navigation systems to plan efficient routes for deliveries.
- Provided excellent customer service by responding promptly to customer inquiries and complaints.
- Delivered packages to customers in a timely and efficient manner.
- Managed time efficiently when making multiple stops along designated routes.
- Participated in training sessions regarding safe driving practices and defensive driving techniques.
- Performed basic maintenance tasks such as checking oil levels, tire pressure.
- Inspected vehicles for cleanliness and checked gas and oil levels prior to departure.
Cable Installation Technician
Spectrum
06.2015 - 06.2018
- Coordinated with vendors to order necessary parts or supplies needed for installation projects.
- Ensured network connectivity by testing cables using various tools such as multi-meters and signal level meters.
- Configured IP addresses on routers or modems according to customer
- Followed safety protocols while working with ladders or climbing poles when installing aerial lines.
- Prepared detailed reports on completed projects for management review.
- Assisted customers with technical support for cable connections and TV programming.
- Ran CAT5e and CAT6 Ethernet cabling between walls or ceilings.
- Repaired damaged cables caused by weather conditions or improper handling.
- Installed set top boxes, modems, routers, switches, amplifiers, splitters and associated equipment.
- Resolved issues related to faulty connections or poor signal strength.
- Inspected existing wiring infrastructure to identify any problems or defects in the system.
- Maintained accurate records of all installed cables and equipment in customer locations.
- Performed installation and troubleshooting of cable systems including coax, fiber optics, and other types of cabling.
- Completed upgrades, downgrades and wiring for businesses as well as single and multi-family residences.
- Communicated service installation orders and escalations to improve CRM and QA effectiveness.
- Promoted additional services and products to increase sales.
Detailer
Doing our people right
06.2010 - 06.2015
- Polished exterior of vehicles using buffers and polishing compounds to remove scratches and oxidation.
- Assisted other staff members during busy times by providing additional detail services.
- Detailed the entire vehicle both inside and outside by hand or machine buffing and polishing.
- Removed grease from engines using degreasers and brushes.
- Applied waxes, sealants, dressings, and other protective materials to preserve the finish on vehicles.
- Cleaned and detailed vehicle interiors, including vacuuming carpets, cleaning upholstery, and wiping down all surfaces.
- Provided excellent customer service while working with clients at their homes or businesses.
- Kept detailed records of services performed on each vehicle for billing and tracking
- Cleaned and conditioned leather, vinyl, and other interior materials.
- Executed engine detailing to remove grime and improve appearance.
Cable Technician
CTIS Technology
06.2009 - 06.2013
- Trained junior technicians on best practices for installing cabling systems according to industry standards.
- Adhered to established safety protocols while working on ladders or rooftops during installation processes.
- Provided customer support by answering inquiries regarding installation, billing and product features over the phone or in person.
- Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions.
- Tested connections to verify power supplies and communication link functionality.
- Established and modified networks and computers at businesses, schools, government buildings, medical facilities, and homes.
- Handled multiple simultaneous deployment projects against strict deadlines.
- Assembled and installed communication equipment.
- Laid out cabling plans and ran through buildings to desired .
Forklift Operator
Ready Ice
01.2007 - 06.2010
- Assisted in the loading and unloading of goods from trucks, containers and railcars using forklift.
- Followed standard work instructions accurately when picking, sorting, staging and scanning products.
- Performed daily maintenance checks on forklifts to ensure optimal performance.
- Checked expiration dates on
- Loaded pallets onto trailers for shipment.
- Organized warehouse shelves and racks for efficient retrieval during order fulfillment process.
- Monitored warehouse aisles to prevent collisions with pedestrians or other equipment.
- Ensured safety procedures were followed when operating forklifts.
- Operated powered industrial trucks in accordance with OSHA regulations.
- Unloaded incoming items from trucks and rail cars and transported materials to staging area.
- Tracked materials moved for stocking purposes and to complete logs for management.
- Used handheld scanners for warehouse management system compliance.
- Packaged, labeled and tagged goods before transfer.
- Operated forklifts to transport materials between loading, processing, and storage areas.
- Collaborated with team members to streamline warehouse operations and increase productivity.
- Loaded and unloaded goods from vehicles, ensuring secure and damage-free handling.
Education
GED -
Hillsborough Adult Community Class
Tampa, FL02-1993
Skills
- Customer service
- Interior cleaning
- Exterior polishing
- Stain removal
- Wax application
- Attention to detail
- Time management
- Problem solving
Personal Information
Languages
English
Professional Working
Timeline
Car Detailer
Mazda Dealership
01.2024 - 07.2025
Driver
Amazon
06.2020 - 06.2023
Cable Installation Technician
Spectrum
06.2015 - 06.2018
Detailer
Doing our people right
06.2010 - 06.2015
Cable Technician
CTIS Technology
06.2009 - 06.2013
Forklift Operator
Ready Ice
01.2007 - 06.2010
GED -
Hillsborough Adult Community Class
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