Edward Liptrap
South Bend,IN
Summary
Goal oriented professional who excels at building team/customer relationships –Position applying for - sales – Navy veteran
Professional with strong background in leadership and team management. Proven track record in driving results and ensuring team collaboration. Skilled in strategic planning, problem-solving, and adapting to dynamic environments. Known for reliability, effective communication, and delivering high-quality outcomes.
Overview
17
17
years of professional experience
Work History
Assistant Manager
Lowe's Home Improvement
12.2023 - Current
- Held one-on-one meetings with department supervisors and sales team members to identify selling hurdles and offered insight into best remedy.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Engaged in product training, demonstrations, associate awareness to help drive sales and lead generation
- Collaborated with upper management to implement continuous improvements and exceed team goals.
Sales Floor Supervisor
Lowe's Home Improvement
03.2023 - 12.2023
- Supervised daily sales floor operations to optimize customer experience and service quality.
- Trained and mentored team members on product knowledge and effective sales techniques.
- Implemented inventory management practices to ensure stock accuracy and availability.
- Analyzed sales data to identify trends, inform strategies, and improve performance metrics.
Sales Specialist
Lowe's Home Improvement
06.2022 - 03.2023
- Developed and maintained strong customer relationships to drive sales growth.
- Built strong client relationships through consistent communication and effective problemsolving.
- Implemented CRM tools to track client interactions, optimizing follow-up procedures for better results.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Cabinet Sales Specialist
Lowe’s Home Improvement
07.2019 - 06.2020
- Delivered exceptional customer service, guiding clients through cabinet selection process.
- Collaborated with contractors to ensure accurate measurements and specifications for installations.
- Utilized design software to create detailed and accurate cabinet layouts, facilitating easier visualization for clients during the decision-making process.
- Developed strong relationships with clients, resulting in repeat business and referrals.
Project Manager
Sandbar Circle
12.2015 - 04.2019
- Developed comprehensive project plans, ensuring alignment with organizational goals.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Fostered culture of continuous improvement, conducting post-project reviews to identify lessons learned and best practices.
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
Production Supervisor
South Bend Woodworks
01.2013 - 01.2014
- Supervised daily production operations, ensuring adherence to safety protocols and quality standards.
- Coordinated workflow scheduling to optimize resource allocation and minimize downtime.
- Trained and mentored new staff, enhancing team performance and skill development.
- Managed staff hiring, training and supervision.
Contractor
Liptrap Custom Kitchen and Bath
06.2011 - 07.2013
- Designed and implemented custom kitchen and bath designs to meet client specifications.
- Collaborated with clients to select materials and finishes, enhancing overall project satisfaction.
- Coordinated with subcontractors to ensure timely completion of projects within budget constraints.
- Delivered high-quality work on time and within budget, earning positive feedback from clients.
Teacher TRAC Internship
Cerritos College
09.2008 - 06.2011
- Assisted faculty with classroom and shop instruction for the Career Technical Education program
- Successfully launched social media and networking campaign to increase student diversity
- Helped three different classes increase project completion rates from less than 50% to over 90%
Education
Certificate - Woodworking Manufacturing Technology
Cerritos College
Norwalk, CA01.2011
High School Diploma - undefined
Servite High School
Anaheim, CA01.1992
Skills
- Staff training/development
- Team leadership
- Teamwork and collaboration
- Department oversight
- Staff recruitment and hiring
- Upselling and cross selling
- Team building and leadership
- Retail operations
- Customer service and engagement
Timeline
Assistant Manager
Lowe's Home Improvement
12.2023 - Current
Sales Floor Supervisor
Lowe's Home Improvement
03.2023 - 12.2023
Sales Specialist
Lowe's Home Improvement
06.2022 - 03.2023
Cabinet Sales Specialist
Lowe’s Home Improvement
07.2019 - 06.2020
Project Manager
Sandbar Circle
12.2015 - 04.2019
Production Supervisor
South Bend Woodworks
01.2013 - 01.2014
Contractor
Liptrap Custom Kitchen and Bath
06.2011 - 07.2013
Teacher TRAC Internship
Cerritos College
09.2008 - 06.2011
High School Diploma - undefined
Servite High School
Certificate - Woodworking Manufacturing Technology
Cerritos College