Edward Lopez
Bakersfield,CA
Summary
Dynamic Installation and Service Technician with a proven track record at ECI Phone Connection, excelling in electrical wiring and delivering exceptional customer service. Enhanced team productivity through effective training and leadership, while maintaining safety standards and achieving high customer satisfaction. Committed to excellence in field service and operational efficiency.
Overview
35
35
years of professional experience
Work History
Installation and Service Technician
ECI Phone Connection
08.2019 - 03.2025
- Installed and Maintained Surveillance and Network cable and equipment.
- Increased team productivity by providing on-the-job training to junior technicians in installation and repair procedures.
- Maintained a clean and organized workspace, adhering to company guidelines for safety and professionalism at all times.
- Provided exceptional customer support by addressing inquiries related to product functionality, troubleshooting guidelines, and warranty claims in a timely manner.
Service Technician
Secure Systems
06.2018 - 07.2019
- Installed and Maintained Surveillance and Burglar alarm systems.
- Explained diagnostic findings to customers and outlined repair or service options.
- Inspected equipment to diagnose operational issues.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
General Laborer
Continental Labor And Staffing
03.2017 - 06.2017
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Performed general housekeeping and cleaning tasks.
Installer /Service Technician
ECI Communications
01.2004 - 03.2017
- Installed and Maintained Surveillance and network cable and equipment.
- Operated tools, equipment, and machinery according to safety standards.
- Installed complete systems at new residential and business construction sites.
- Enhanced customer satisfaction by providing timely and accurate installations.
Electrical Helper
All 4 One Electrical
07.2004 - 12.2010
- Assisted electricians with installing electrical systems, resulting in timely project completion and increased customer satisfaction.
- Fostered a positive working environment among crew members through clear communication, teamwork, and mutual respect for each other''s skills and abilities.
- Operated hand and power tools correctly to minimize risks of damage, shock, or personal injury.
- Followed exact direction of electricians to help projects move smoothly and avoid unnecessary rework.
Technical Supervisor
Adelphia Cable
07.1990 - 07.2004
- Spearheaded the successful completion of various projects through effective leadership, resource management, and collaboration with cross-functional teams.
- Played an instrumental role in the successful completion of numerous high-stakes projects, utilizing strong leadership skills to guide team members through complex challenges and deliver exceptional results.
- Boosted team morale and productivity levels through regular recognition of outstanding individual contributions and collaborative successes within the department.
- Initiated regular preventive maintenance routines to minimize equipment failure rates and extend the life of company assets.
Education
No Degree - General Studies
Los Angeles Valley College
Van Nuys, CAHigh School Diploma -
John H. Francis Polytechnic High School
Sun Valley, CA06-1989
Skills
- Ladder Handling
- Pole Climbing
- Field service
- Electrical wiring
- Excellent Customer Service skills
Timeline
Installation and Service Technician
ECI Phone Connection
08.2019 - 03.2025
Service Technician
Secure Systems
06.2018 - 07.2019
General Laborer
Continental Labor And Staffing
03.2017 - 06.2017
Electrical Helper
All 4 One Electrical
07.2004 - 12.2010
Installer /Service Technician
ECI Communications
01.2004 - 03.2017
Technical Supervisor
Adelphia Cable
07.1990 - 07.2004
No Degree - General Studies
Los Angeles Valley College
High School Diploma -
John H. Francis Polytechnic High School
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