Edward Madrigal
Lomita,CA
Summary
Detail-oriented professional with experience in technical environments centered on routine maintenance and operational efficiency. Skilled in performing system checks, preventive services, and equipment care while meeting strict time standards. Strong collaborator with the ability to follow procedures, support team goals, and adapt quickly in fast-paced settings. Seeking to apply these transferable skills in a new field to support reliable and efficient operations.
Overview
4
4
years of professional experience
Work History
Senior Technician
Valvoline Instant Oil
Torrance, CA
08.2024 - Current
- Operated and maintained technical equipment to ensure optimal performance.
- Learned safety protocols and standard operating procedures diligently.
- Provide excellent customer service: greet customers, explain services, answer questions, and address concerns
- Perform routine preventive maintenance services, including:
• Oil changes (engine oil + filter)
• Checking and refilling fluids (coolant, washer fluid, transmission, etc.)
• Inspecting / replacing air filters, cabin filters, fuel filters
• Inspecting, testing, and replacing batteries
• Inspecting and replacing lights, wipers, bulbs
• Lubrication services (chassis, driveline, undercarriage)
• Tire rotations
• Perform an 18-point inspection of vehicle systems - Trained and supported new hires by teaching service procedures, safety protocols, and customer service standards to help them integrate quickly into the team
Clerk
Vons
San Pedro, CA
03.2022 - 08.2024
- Comply with company policies, standards, and procedures
- Collaborate with co-workers and supervisors to meet store goals (sales, customer satisfaction, shrink reduction)
- Occasionally assist with store opening / closing procedures: counting cash, securing registers, cleaning, restocking
- Provide friendly, efficient customer service: greet customers, answer product or store questions, assist with locating items
Education
Associate of Science - Automotive Technology
Los Angeles Harbor College
Wilmington, CAHigh School Diploma -
San Pedro High School
San Pedro, CA06-2021
Skills
- Greeting and assisting customers in a fast-paced environment
- Explaining vehicle services in simple terms
- Building trust through clear, honest communication
- Handling questions and concerns professionally
- Training and mentoring new hires
- Team collaboration and workflow coordination
- Problem-solving minor vehicle issues before escalation
- Maintaining clean, organized work environment
- Following company policies and procedures
Automotive Skills
- Oil and filter changes
- Fluid top-offs and flushes (coolant, transmission, differential, brake, power steering, washer fluid)
- Battery inspection, testing, and replacement
- Air filter and cabin filter replacement
- Tire rotations and pressure checks
- Wiper blade and light bulb replacement
- Multi-point vehicle inspections
- Preventive maintenance procedures
- Shop equipment operation (hydraulic lifts, torque wrenches, OBD-II scanners)
- Adherence to OSHA, safety, and environmental standards
Languages
Spanish
Professional Working
Timeline
Senior Technician
Valvoline Instant Oil
08.2024 - Current
Clerk
Vons
03.2022 - 08.2024
Associate of Science - Automotive Technology
Los Angeles Harbor College
High School Diploma -
San Pedro High School