Edward Monsivais
Summary
Results-oriented sales professional engages with customers to help establish rapport. Proven track record of building customer relationships and successfully closing sales. Committed to delivering exceptional customer service and exceeding sales goals.
Overview
11
11
years of professional experience
Work History
Home Furnishing Consultant
American Furniture Warehouse
2024.02 - Current
- Updated customers on scheduled deliveries of furniture to homes.
- Researched furniture materials and suggested pieces to clients based on budget and want.
- Followed up with clients after installation and delivery to gauge customer satisfaction.
- Used blueprints to best design furniture layouts for homes and apartments, presenting these layouts to clients for review and approval.
- Communicated with clients to find and design layout best suited for client needs and location.
Senior Sleep Expert
MattressFirm
2015.05 - 2024.02
- Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Contributed to team objectives in fast-paced environment.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
- Quoted prices, credit terms and other bid specifications.
- Increased sales with execution of full sales cycle processing from initial lead processing through conversion and closing.
CNC Machinist
Down Hole Threading
2014.01 - 2015.05
- Performed preventive and corrective maintenance on CNC machinery, measuring tools, and finished product
- Inspected, repaired and replaced system components.
- Trained and coached new team members on proper machine set-up procedures.
Education
Associate of Science - Medical Assistant
Sanford Brown Institute
Houston06.2011
Skills
- Loyalty Building
- Customer Needs Assessments
- Knowledge of Production Processes
- Consultative Sales Approach
- Negotiation Expert
- Driving Continuous Improvement
- Financial Sales Consultant
- Investment Advice
Languages
Spanish
Native or Bilingual
Timeline
Home Furnishing Consultant
American Furniture Warehouse
2024.02 - Current
Senior Sleep Expert
MattressFirm
2015.05 - 2024.02
CNC Machinist
Down Hole Threading
2014.01 - 2015.05
Associate of Science - Medical Assistant
Sanford Brown Institute
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