Edward Muñoz
Pflugerville,TX
Summary
Dynamic Fleet Director with a proven track record in driving sales growth and enhancing client relationships. Expertise in account management, strategic forecasting, and mentoring teams to achieve high-performance results.
Results-driven Commercial Sales Manager with extensive experience in fostering client loyalty and retention. Skilled in developing targeted marketing campaigns and analyzing market trends to identify opportunities for business growth and increased revenue.
Accomplished professional with a strong background in customer service and training. Known for effective communication and team mentorship, contributing to sales success and enhanced customer satisfaction through strategic business development.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Fleet Director
Chuck Nash Chevrolet Buick GMC
San Marcos, TX
08.2023 - Current
- Developed and executed sales strategies to increase revenue in competitive markets.
- Analyzed market trends to identify new business opportunities and refine product offerings.
- Trained and mentored junior sales staff, fostering a high-performance team culture.
- Collaborated with marketing teams to create targeted campaigns that effectively positioned products.
- Built and maintained strong relationships with key clients, enhancing customer loyalty and retention.
- Managed sales forecasts and budgets, ensuring alignment with organizational goals and objectives.
- Leveraged CRM tools to track performance metrics and optimize sales processes for efficiency.
Commercial Sales Manager
Don Hewlett Chevrolet Buick
Georgetown, TX
03.2006 - 07.2023
- Conducted regular competitor analysis to inform strategic decisions and maintain market positioning.
- Developed strong relationships with key clients, leading to long-term business growth and increased brand loyalty.
- Ensured client retention and increased repeat business by maintaining regular communication with existing customers to assess satisfaction levels and identify additional sales opportunities.
- Responded to customer feedback in professional and constructive way.
Commercial Sales Representative
Henna Chevrolet
Austin, TX
05.1999 - 11.2005
- Developed and maintained relationships with clients to drive sales growth and customer loyalty.
- Conducted market research to identify new business opportunities and trends in automotive sales.
- Collaborated with finance team to facilitate seamless vehicle financing options for customers.
- Trained and mentored junior sales representatives on effective selling techniques and product knowledge.
Education
High School Diploma -
Regan High School / Del Valle High School
Austin, TX05-1988
Skills
- Customer service
- Written and verbal communication
- Training and mentoring
- Onboarding and coaching
- Account management
- Networking
- Forecasting
- Business development
- Commercial product expert
- Commercial sales experience
Accomplishments
GM Mark of Excellence Winner for 22 years
Chevrolet Elite Leader - 2025 Fleet & Commercial
Chevrolet Elite Leader - 2024 Fleet & Commercial
GM Fleet "Best of the Best" 2018-2019
Fleet Elite Program - Top Performer 2011 - 2016
GM Financial C.V.L. Top Commercial Dealer 2025
GM Financial C.V.L. Top Commercial Dealer 2024
South-Central GM Truck Club - President 2000 - Current
GM Commerical Dealer Advisor Board 2000 - 2003
Certification
Certified Medium Duty Certification
Certified Commercial Sales Manager
Certified Commercial Sales
Certified Chevrolet Sales Consultant
Certified Buick Sales Consultant
Certified GMC Sales Consultant
Languages
English
Native or Bilingual
Spanish
Limited Working
Timeline
Fleet Director
Chuck Nash Chevrolet Buick GMC
08.2023 - Current
Commercial Sales Manager
Don Hewlett Chevrolet Buick
03.2006 - 07.2023
Commercial Sales Representative
Henna Chevrolet
05.1999 - 11.2005
High School Diploma -
Regan High School / Del Valle High School
Elite Leader 2025
National Top Fleet Department Performer for 2025