Edward Oliver
Casselton
Summary
Dynamic Heavy Wrecker Operator with proven expertise at All Pro Towing LLC, excelling in vehicle recovery and incident documentation. Demonstrated strong work ethic and customer service skills, ensuring safety and efficiency in challenging conditions. Proficient in winch operation and load securement, consistently delivering prompt, reliable service while maintaining compliance with DOT regulations.
Overview
15
15
years of professional experience
Work History
Heavy Wrecker Operator
All Pro Towing LLC
Fargo, ND
06.2023 - Current
- Operated heavy wrecker equipment to safely recover vehicles in various conditions.
- Conducted thorough inspections of tow trucks to ensure operational readiness and compliance with safety standards.
- Collaborated with local authorities to manage traffic control during recovery operations, ensuring public safety.
- Communicated effectively with customers to provide updates and support throughout the towing process.
- Maintained accurate records of towing activities and vehicle conditions, contributing to improved operational efficiency.
- Safeguarded company assets by performing regular maintenance on heavy wrecker equipment, extending service life and reducing repair costs.
- Implemented best practices for proper load securement, preventing damage during transport of recovered vehicles or cargo loads.
- Streamlined incident response times through effective route planning and coordination with dispatch teams.
- Developed trust with clients by consistently delivering prompt, professional, and reliable heavy wrecker services.
- Managed inventory of tools, supplies, and replacement parts to ensure consistent preparedness for job tasks as needed.
- Demonstrated adaptability by responding effectively to unexpected challenges or changes in job requirements or working conditions.
- Ensured compliance with local, state, and federal regulations pertaining to commercial vehicle operation and transportation guidelines.
- Collaborated with fellow operators to complete complex recovery missions in challenging environments.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Finalized daily logs on schedule to update internal records and uphold DOT requirements.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
Owner/Operator Truck Driver
Lone Eagle Trucking
West Fargo, ND
11.2018 - 06.2023
- Managed logistics for timely deliveries, optimizing routes for efficiency and fuel savings.
- Conducted regular vehicle inspections to identify maintenance needs, enhancing operational reliability.
- Trained new drivers on safety protocols and company procedures, fostering a culture of excellence.
- Developed relationships with clients to ensure satisfaction and repeat business opportunities.
- Implemented cost-saving strategies that reduced expenses while maintaining service quality standards.
- Coordinated with dispatchers to streamline operations, improving response times to client requests.
- Managed day-to-day business operations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained compliance with weight limits, safety regulations, and transportation laws through diligent record-keeping and inspections.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Delivered exceptional customer service by addressing concerns promptly, resolving issues professionally, and fostering positive rapport with clients.
- Managed financial aspects of business operations including budgeting, expense tracking, invoice processing, and tax filing.
- Inspected vehicle and equipment before and after every trip to monitor routine wear and identify larger maintenance issues.
- Completed preventive maintenance and mechanical repairs on vehicles.
- Streamlined delivery process by planning optimal routes, considering fuel costs and traffic conditions.
- Reduced downtime due to mechanical issues by quickly identifying problems and coordinating repairs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Boosted customer satisfaction by ensuring timely and accurate deliveries, maintaining open communication with clients.
- Maximized payload capacity while adhering to legal weight restrictions through careful selection of cargo assignments.
- Maintained current Class A CDL with Tanker and Doubles and Triples endorsements.
- Assessed financial reports and statements regularly to update processes and operations for greater profitability.
- Adopted advanced technological tools to optimize navigation, record keeping and vehicle maintenance tracking which contributed to overall efficiency.
- Achieved cost savings for business operations through effective fuel management strategies and preventative maintenance programs.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Inspected load security and checked for damages.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Completed routine maintenance on truck to keep in working order.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Documented mileage, deliveries, pickups, customer issues and damages.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Checked shipping papers to determine nature of load and checked for presence of hazardous materials.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
Over the Road Truck Driver
Magnum Transportation
Fargo, ND
01.2011 - 11.2018
- Delivered freight across long distances while adhering to safety regulations and company policies.
- Maintained accurate logs of driving hours, mileage, and fuel usage in compliance with DOT regulations.
- Conducted pre-trip inspections to ensure vehicle safety and operational readiness before each journey.
- Communicated effectively with dispatch teams to coordinate route changes and delivery schedules.
- Managed cargo loading and unloading processes, ensuring secure transport of goods to prevent damage.
- Trained new drivers on best practices for efficient driving and safety protocols within the company framework.
- Ensured timely deliveries by maintaining consistent communication with dispatchers and customers.
- Maintained clean driving records by consistently obeying traffic laws, staying alert at all times, and prioritizing safe driving practices throughout every trip.
- Contributed to accident-free driving records by exercising caution in high-traffic areas and following all safety regulations during road transports.
- Demonstrated professionalism with accurate logbook entries, meeting all reporting requirements for hours of service and equipment conditions.
- Facilitated successful deliveries under challenging weather conditions using defensive driving skills honed over years of experience navigating diverse terrains nationwide.
- Expedited shipping processes by utilizing advanced GPS systems for efficient navigation along complex routes.
- Guaranteed customer satisfaction by delivering shipments in excellent condition and promptly addressing any concerns or issues.
- Managed paperwork accurately and efficiently, including bills of lading, driver manifests, and expense reports.
- Minimized downtime due to unforeseen circumstances by effectively adapting plans as needed during long-haul trips.
- Enhanced efficiency by planning optimal routes and adhering to strict delivery schedules.
- Enhanced company''s public image by maintaining a clean and professional appearance both personally and with equipment while on the job.
- Decreased time spent at weigh stations through meticulous attention to weight distribution guidelines during the loading process.
- Reduced cargo damage incidents through secure load placement and proper tie-down techniques.
- Increased fuel efficiency through proper gear utilization and adherence to speed limits.
- Maximized vehicle performance with regular maintenance checks, identifying and resolving potential issues before they escalated.
- Contributed to a positive team environment by assisting fellow drivers with route planning, loading, unloading, and troubleshooting mechanical issues when necessary.
- Improved company reputation through courteous interactions with clients, vendors, and law enforcement officers while representing the organization on the road.
- Dropped and hooked trailers and changed configuration of equipment.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Coordinated efficient routes for optimal delivery scheduling and maximum daily performance.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Operated with safety and skill to avoid accidents and delays.
- Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
Education
No Degree - Truck Driving
Alexandria Technical College
Alexandria, Minnesota, MN12-2010
No Degree - Auto Mechanics
Universal Technical Institute
Glendale Heights06-2002
High School Diploma -
Long Prairie/ Grey Eagle High School
Long Prairie, MN05-2001
Skills
- Winch operation
- Electrical troubleshooting
- Heavy equipment operation
- Incident documentation
- Route planning
- Hydraulic systems
- Vehicle recovery
- Traffic control
- DOT regulations
- Rigging
- Cargo inspection
- Load securement
- Air brake systems
- Towing techniques
- Strong work ethic
- Customer service
- Safe driving practices
- Vehicle inspection
- Vehicle maintenance and repair
- Stress tolerance
- Roadside assistance
- Equipment maintenance
- Basic vehicle maintenance
- Accident clearing
Languages
English
Timeline
Heavy Wrecker Operator
All Pro Towing LLC
06.2023 - Current
Owner/Operator Truck Driver
Lone Eagle Trucking
11.2018 - 06.2023
Over the Road Truck Driver
Magnum Transportation
01.2011 - 11.2018
No Degree - Truck Driving
Alexandria Technical College
No Degree - Auto Mechanics
Universal Technical Institute
High School Diploma -
Long Prairie/ Grey Eagle High School