Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

EDWARD Ordonez

Miami Gardens,USA

Summary

Property & CAT Adjuster specializing in catastrophe events, virtual adjusting, agent support, compliance, and large loss review. Experienced in estimate validation, wildfire file review, coverage analysis, and Independent Adjuster inspection evaluations.

Overview

2027
2027
years of professional experience
1
1
Certification

Work History

Project — Allstate Agents Advocate Project

Allstate Insurance
10.2025 - 02.2026
  • Assisted agents via phone, email, and chat with claim inquiries and coverage questions.
  • Reviewed files for proper compliance letter issuance.
  • Completed California wildfire compliance audits.
  • Enhanced communication between Adjusting and Agency teams.

Property Virtual Adjuster Analyst III

Allstate Insurance
2024 - Current
  • Review Independent Adjuster inspections for documentation accuracy, proper scope, and estimate quality.
  • Ensure estimates align with Allstate standards and pricing.
  • Perform virtual claim reviews and coordinate corrections.
  • Conduct documentation and compliance validation for California wildfire claims.

Claim Adjuster, Card Benefits

Assurant
11.2021 - 02.2024
  • Investigated rental car and personal property claims.
  • Applied policy terms to approve/deny claims.
  • Identified and escalated fraud indicators.

Solution Specialist

Verizon Wireless
05.2020 - 07.2021
  • Delivered tailored solutions; supported business/consumer clients.
  • Met sales metrics and reviewed fraud risks.

Personal Vacation Planner

Carnival Cruise Line
11.2019 - 03.2020
  • Managed outbound sales and guest bookings.

Mobile Expert

T-Mobile USA
04.2015 - 11.2019
  • Provided solutions and met sales goals.
  • Supported store operations and fraud review.

Sales Associate

Wireless Advocates (Costco)
01.2014 - 03.2015
  • Educated members on carrier plans and devices.

Education

High School Diploma -

Mater Lakes Academy High School
Miami, FL
06-2013

Skills

  • Property & CAT Claims
  • Virtual Adjusting
  • Damage Documentation
  • Coverage Interpretation
  • Compliance Letters
  • Agent Support (Phone/Email/Chat)
  • Claims investigation

Certification

Florida All Lines Adjuster License (Active)

Languages

Bilingual: English & Spanish

Timeline

Project — Allstate Agents Advocate Project

Allstate Insurance
10.2025 - 02.2026

Claim Adjuster, Card Benefits

Assurant
11.2021 - 02.2024

Solution Specialist

Verizon Wireless
05.2020 - 07.2021

Personal Vacation Planner

Carnival Cruise Line
11.2019 - 03.2020

Mobile Expert

T-Mobile USA
04.2015 - 11.2019

Sales Associate

Wireless Advocates (Costco)
01.2014 - 03.2015

Property Virtual Adjuster Analyst III

Allstate Insurance
2024 - Current

High School Diploma -

Mater Lakes Academy High School
EDWARD Ordonez