Edward Pellissier
Denver,Colorado
Summary
Self directed worker with a passion for affecting positive change in both the community and workplace. Accustomed to addressing diverse needs in both clinical and corporate settings while managing dynamic conditions. Brings an empathetic and creative approach to mental and behavioral health issues combined with strong documentation and problem-solving abilities. Well-versed in managing emergent situations with poise.
Overview
5
5
years of professional experience
Work History
Clinical Case Manger, High Intensity Treatment
Wellpower (Mental Health Center of Denver)
2024.06 - Current
- Provide weekly case management services including advocacy, referral, crisis intervention, and monitoring of highly intensive cases.
- Improve patient outcomes by developing and implementing comprehensive treatment plans.
- Adhere to ethical principles and standards to protect clients' confidential information.
- Develop trusting relationships with social services, health care providers and governmental agencies.
- Maintain logs and electronic client records following department and agency policies for effective monitoring.
- Guide clients in development of skills and strategies for dealing with individual problems.
Branch Manager
Big Picture Tax Group
2024.01 - 2024.04
- Managed book of business of over 150 individual and 50 business clients
- Maintained friendly and professional customer interactions.
- Ensured smooth transition of services after acquisition of a new branch
- Developed strategic plans to streamline tax processing and to identify targets for growth
- Start-up business that failed due to funding issues at the executive level
Access Clinician
Wellpower (Mental Health Center Of Denver)
2023.04 - 2024.01
- Acted as intermediary between organization and hospitals within region, establishing and maintaining working relationships to streamline referral process
- Responsible for overseeing, training, and implementing processes for all Department of Corrections interactions and referrals.
- Supported patients in navigating individual needs and obtaining required services.
- Assisted management with planning and implementing updated training regimen
- Provided crisis intervention as needed.
Clinical Case Manger, High Intensity Treatment
Wellpower (Mental Health Center of Denver)
2021.06 - 2023.04
Account Manager
Metro Systems Inc.
2020.01 - 2021.02
- Built and maintained productive relationships with customers and internal partners.
- Acted as main point of contact in matters relating to business client concerns and needs.
Education
Bachelor of Science - Psychology
University of Colorado Denver
Denver, CO12.2019
Skills
- Workflow coordination
- Verbal and written communication
- Community outreach
- Interdisciplinary and interdepartmental collaboration
- Prioritizing and planning
- Relationship building and management
- Customer service
- Proficient in Microsoft Office
Accomplishments
- Chosen to assist in testing and implementation of pilot program involving the acceptance of cases involving court ordered treatment and homelessness. Program was so successful that it is currently being used company-wide.
- Recognized for poise and efficacy in high stress on-call situations.
- Appalachian Trail thru-hiker 2016
Timeline
Clinical Case Manger, High Intensity Treatment
Wellpower (Mental Health Center of Denver)
2024.06 - Current
Branch Manager
Big Picture Tax Group
2024.01 - 2024.04
Access Clinician
Wellpower (Mental Health Center Of Denver)
2023.04 - 2024.01
Clinical Case Manger, High Intensity Treatment
Wellpower (Mental Health Center of Denver)
2021.06 - 2023.04
Account Manager
Metro Systems Inc.
2020.01 - 2021.02
Bachelor of Science - Psychology
University of Colorado Denver
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