Edward Reyes
ARCHBOLD
Summary
Proven Maintenance Technician and Ramp Agent with a track record of enhancing operational efficiency at Archbold Area Schools and major airlines. Skilled in preventive maintenance and problem-solving, I excel in safety procedures compliance and customer service. Demonstrated leadership in high-pressure environments, significantly improving team performance and safety standards.
Overview
25
25
years of professional experience
Work History
Maintenance Technician
Archbold Area Schools
12.2024 - Current
- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
Ramp Agent
Piedmont Airlines
10.2023 - 05.2024
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
Ramp Agent
Southwest Airlines
01.2023 - 09.2023
- Efficiently operated ground service equipment, such as tugs and belt loaders, to facilitate smooth handling of baggage and cargo.
- Guided aircraft into and out of parking positions using hand signals.
- Maintained clean ramps, preventing trip hazards or debris from interfering with aircraft movements or personnel safety.
- Conducted marshaling activities skillfully, guiding pilots safely towards their designated parking positions on the ramp area.
- Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over Number daily flights.
- Contributed to a safer work environment by strictly following safety protocols during ramp operations.
- Tracked flight schedules to promote on-time landings and avoid loading delays.
- Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
Sales Representative
Fono Sound Studio
03.2000 - 01.2023
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Expanded customer base through cold calling, networking, and relationship building.
- Increased sales revenue by identifying and targeting high-potential accounts.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
Education
Bachelor - Biblical Theology
Latin American Bible Institute
San Antonio, TX06.2003
High School Diploma - General Studies
Archbold High School
Archbold, OH05.1998
Skills
- Preventive Maintenance
- Building maintenance
- Hand and power tools
- Parts replacement
- Problem-solving
- Ramp service
- Safety procedures compliance
- Safety procedures
- Customer service
- Ramp security
- Team leadership
- Load planning communication
- Dependable and responsible
Languages
Spanish
Native or Bilingual
Timeline
Maintenance Technician
Archbold Area Schools
12.2024 - Current
Ramp Agent
Piedmont Airlines
10.2023 - 05.2024
Ramp Agent
Southwest Airlines
01.2023 - 09.2023
Sales Representative
Fono Sound Studio
03.2000 - 01.2023
Bachelor - Biblical Theology
Latin American Bible Institute
High School Diploma - General Studies
Archbold High School
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