Customer service team member with strong time management and bilingual communication skills. Supported peak-hour operations while maintaining safety compliance to protect guest experience.
Overview
2
2
years of professional experience
Work History
Runner
Mercado
Montclair, NJ
05.2026 - 09.2026
Facilitated team support during peak hours to streamline service flow.
Coordinated with kitchen staff on timely order updates and specials.
Followed safety and hygiene protocols consistently while handling food items.
Maintained table settings by removing courses, replacing utensils, and refilling beverages.
Assisted customers by answering questions and providing product information.
Maintained knowledge of menu items and daily specials to answer customer inquiries.
Communicated regularly with supervisors regarding issues that arose during deliveries.
Restocked supplies for servers during busy shifts to maintain service efficiency.
Runner
Villa Italia
Lyndhurst, New Jersey
09.2024 - 02.2025
Coordinated with kitchen staff to manage orders and accommodate special requests for timely service.
Supported team members during peak hours, enhancing overall service delivery.
Maintained cleanliness of dining areas to create a welcoming atmosphere for guests.
Regularly cleaned and organized work areas to ensure optimal functionality.