Edward Rhodd
Fond Du Lac,WI
Summary
Dynamic restaurant manager with a proven track record at Popeye's Restaurants, excelling in team management and customer engagement. Enhanced operational efficiency through effective inventory practices and staff training, fostering a positive work environment. Committed to delivering exceptional service and resolving conflicts to boost customer satisfaction.
Overview
9
9
years of professional experience
Work History
Seasonal Worker
Kohls Department Store
10.2025 - Current
- Maintained cleanliness and orderliness in store areas to support customer satisfaction.
- Collaborated with team members to restock items promptly and ensure inventory accuracy.
- Provided support during promotional events to increase foot traffic and engagement.
Restaurant Manager
Popeye's Restaurants
03.2017 - Current
- Supervised daily restaurant operations, ensuring compliance with health and safety standards.
- Trained and mentored staff on customer service excellence and operational procedures.
- Implemented inventory management practices, reducing waste and optimizing supply chain efficiency.
- Developed staff schedules to align with peak business hours, improving labor cost management.
- Enhanced customer satisfaction through effective conflict resolution and feedback collection strategies.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Promoted a positive work environment with proactive conflict resolution strategies and team-building activities.
Education
No Degree -
University Center
Ponca City, OKSkills
- Team management
- Customer engagement
- Staff management
- Shift management
- Pre-shift walk-through
Timeline
Seasonal Worker
Kohls Department Store
10.2025 - Current
Restaurant Manager
Popeye's Restaurants
03.2017 - Current
No Degree -
University Center